Delaney Colvin
Lees Summit,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
General Manager
Summit Resturaunt Associates
11.2022 - Current
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
Bar Manager
Lakewood Local
08.2018 - 10.2021
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
BBA - Human Resources Management
Southern New Hampshire University
Hooksett, NH12.2026
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
Timeline
General Manager
Summit Resturaunt Associates
11.2022 - Current
Bar Manager
Lakewood Local
08.2018 - 10.2021
BBA - Human Resources Management
Southern New Hampshire University