Delaney Elliott
McKinney,TX
Summary
Detail-oriented Wedding Planner with extensive experience in logistics management and vendor coordination. Delivered memorable events on time and within budget, consistently exceeding client expectations. Strong problem-solving skills and effective communication ensure successful project execution.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager (ASM)
Albion Fit
Plano, US
10.2024 - Current
- Consistently met monthly sales targets through strategic upselling techniques.
- Addressed customer concerns promptly, improving overall shopping experience and customer satisfaction.
- Led team to consistently achieve individual and group objectives by fostering a motivated work environment.
- Assisted in recruiting, onboarding, and training new employees for high performance.
- Managed inventory and upheld store cleanliness to ensure daily operational efficiency.
- Ensured visual merchandising standards reflected Albion Fit's brand aesthetic to enhance store appeal.
- Analyzed sales trends, KPIs, and customer feedback to inform strategic decisions.
- Provided administrative support to store manager for scheduling, payroll, and compliance.
Recruiter/ Assistant General Manager
D1 Training
Prosper, US
03.2024 - 10.2024
- Recruited new clients via social media, networking events, and community outreach, expanding client base.
- Managed leads through sales pipeline, ensuring timely follow-ups and effective communication to enhance conversion rates.
- Conducted consultations with prospective clients to assess fitness goals and recommend training programs.
- Built strong client relationships by providing exceptional service and support.
- Developed and executed sales strategies to meet monthly and quarterly targets.
- Collaborated with marketing team to develop promotional materials and campaigns that increased client acquisition efforts.
- Monitored sales performance, delivering regular updates to management on progress.
- Represented D1 Training Prosper at local events to increase community awareness and drive membership growth.
Store Manager
Windsor
Lubbock, US
10.2023 - 05.2024
- Led and motivated sales associates, providing guidance and training to achieve sales targets.
- Managed daily store operations, including sales, inventory, visual merchandising, and customer service.
- Analyzed sales data and KPIs to identify trends, implementing targeted improvement initiatives.
- Collaborated with buying team to ensure timely replenishment of fashion inventory, enhancing product availability.
- Maintained high standards of visual merchandising for a clean and appealing store environment.
- Fostered customer relationships through personalized service, effectively addressing concerns to enhance satisfaction.
- Collaborated with corporate teams to implement policies ensuring operational compliance.
- Conducted market research on fashion trends and competitors to sustain competitive advantage.
Assistant General Manager
Title Boxing Club
McKinney, US
02.2023 - 08.2023
- Developed and implemented operational procedures to enhance efficiency and customer experience.
- Ensured exceptional customer service, enhancing member and guest experiences at the club.
- Managed customer complaints professionally and resolved issues promptly to maintain positive member relations.
- Recruited, trained, and managed staff members, providing feedback on class structures and performance.
- Fostered a supportive work environment promoting collaboration, teamwork, and open communication.
- Oversaw daily operations of club inventory management, maintenance, and cleaning, ensuring optimal stock levels and facility standards.
- Streamlined restocking processes for retail, ensuring compliance with quality standards and budget constraints.
- Analyzed sales data and customer feedback to identify improvement areas and recommend new initiatives.
Wedding Planner
White Horse Events
Prosper, Texas
10.2021 - 02.2023
- Developed comprehensive timelines for weddings to ensure efficient schedule management.
- Coordinated vendor relationships to guarantee seamless event execution and collaboration.
- Implemented budget management strategies to optimize client spending and resource allocation.
- Conducted site visits to assess venues and finalize logistics for events.
- Created personalized wedding themes that incorporated client preferences and current trends.
- Supervised event setups, ensuring compliance with client specifications and quality standards.
- Mediated communication between clients, vendors, and venues to resolve issues promptly.
- Organized all aspects of wedding ceremonies, receptions, and rehearsal dinners efficiently.
Front Desk Sales Associate
Title Boxing Club
McKinney, US
02.2022 - 02.2023
- Greet all members and guests as they enter the club and provide exceptional customer service.
- Sell memberships and merchandise to meet sales goals.
- Conduct club tours and educate potential members on the benefits of membership.
- Process member transactions and accurately maintain member accounts.
- Answer phone calls, schedule appointments, and assist with member inquiries.
- Maintain cleanliness and organization of the club, including restocking merchandise and cleaning equipment.
- Assist with marketing and promotional events.
- Developed and implemented operational procedures that enhanced efficiency and improved customer experience.
- In addition to outside-of-set responsibilities: Oversee the day-to-day operations of the club, including inventory management, maintenance, and cleaning.
- Fostered a positive work environment that promoted collaboration, teamwork, and open communication.
- Manage the restocking of all retail and ensure the front of the club is always up to standards.
- Designed and created retail displays and organized inventory to enhance product visibility.
- Assist in recruiting, training, and managing staff members, sales associates, and administrative staff.
- Analyzed sales data and customer feedback to identify improvement areas and recommend new products or services.
- Assist in developing and implementing programs and initiatives to improve customer retention and loyalty.
- Managed customer complaints and issues in a timely and professional manner.
- Post in Member Facebook Forum.
Wedding Planner Assistant
Veronica
Prosper, Texas
05.2021 - 09.2022
- Managed vendor communications and maintained updated contact lists for efficient coordination.
- Assisted in coordinating wedding timelines and schedules to align with vendor availability.
- Helped set up and decorate venues according to client preferences and specifications.
- Collaborated with team members to ensure seamless on-site event execution.
- Directed setup staff to position decorations according to client specifications.
- Worked closely with photographers and videographers to capture key moments during events.
- Provided on-site support during weddings to ensure smooth operations throughout.
Bridal Sales Consultant
Winnie Couture Bridal Salon
Frisco, US
10.2021 - 02.2022
- Assisted brides in selecting wedding gowns through expert guidance on styles, fits, and fabrics.
- Recommended complementary accessories, enhancing bridal looks and increasing overall sales.
- Provided professional alterations advice, guiding clients throughout the alteration process.
- Managed client follow-ups, ensuring timely order completion and successful fittings.
- Contributed to in-store promotions and events, increasing customer engagement and boosting sales.
- Welcomed brides and families, ensuring comfort and ease during store visits.
- Maintained organized inventory, ensuring up-to-date product availability.
- Developed extensive knowledge of product lines and services to address customer inquiries accurately.
Server/Bartender
EJ WILLS GASTROPUB
McKinney, US
10.2020 - 10.2021
- Prepared and served alcoholic and non-alcoholic beverages following proper recipes, portioning, and safety standards.
- Took orders, processed payments, and managed multiple tables while ensuring attention to detail and customer satisfaction.
- Provided high-quality customer service in a fast-paced environment, fostering guest satisfaction and encouraging repeat business.
- Maintained clean, organized bar and dining area, restocked inventory, and adhered to health and safety guidelines.
- Collaborated with team members to support smooth operations during high-volume shifts.
Education
Upper secondary education -
Melissa Highschool
Melissa, TX01-2020
Skills
- Retail sales expertise
- Sales management
- Store operations management
- Upselling strategies
- Customer service excellence
- Team leadership and management
- Delegation skills
- Organizational efficiency
- Lead generation techniques
- Strategic execution
- Event marketing
- Microsoft Word proficiency
- Effective communication skills
- Talent acquisition
- Event coordination
- Vendor management
- Staff training and development
- Inventory management
- Budgeting and forecasting
- Attention to detail
- Event design
Certification
• Driver's License
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Store Manager (ASM)
Albion Fit
10.2024 - Current
Recruiter/ Assistant General Manager
D1 Training
03.2024 - 10.2024
Store Manager
Windsor
10.2023 - 05.2024
Assistant General Manager
Title Boxing Club
02.2023 - 08.2023
Front Desk Sales Associate
Title Boxing Club
02.2022 - 02.2023
Wedding Planner
White Horse Events
10.2021 - 02.2023
Bridal Sales Consultant
Winnie Couture Bridal Salon
10.2021 - 02.2022
Wedding Planner Assistant
Veronica
05.2021 - 09.2022
Server/Bartender
EJ WILLS GASTROPUB
10.2020 - 10.2021
Upper secondary education -
Melissa Highschool