Delaney Enderle
Perrysburg,Ohio
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Server Trainer, Bartender, Manager
Red Robin
Toledo, OH
11.2017 - Current
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Guided new servers in developing upselling strategies to enhance guest experience and increase sales.
- Monitored trainees' performance throughout the course duration to identify areas for improvement.
- Explained goals and expectations required of trainees.
- Coached, mentored, and trained team members to improve their job performance.
- Reviewed employee performance and provided ongoing feedback and coaching to improve performance.
Intern
Ronald McDonald House of Northwest Ohio
Toledo, OH
05.2023 - 08.2023
- Managed and supervised the hospitality suite on the fourth floor of the children's hospital.
- Planned and executed an arts and crafts night for children attending Diabetes Camp.
- Provided information about RMHC and gave tours to families with children in the hospital.
- Designed a wellness center in the house for families to use.
- Assembled snack bags from the inventory at RMHC to provide for the families staying at the hospital.
Education
Bachelor of Science - Human Development And Family Studies
Bowling Green State University
Bowling Green, OH12-2023
Skills
- New employee mentoring
- Cash handling
- Point of sale (POS) system operations
- Policy Enforcement
- Time Management
- Teamwork
- Communication
- Leadership
Timeline
Intern
Ronald McDonald House of Northwest Ohio
05.2023 - 08.2023
Server Trainer, Bartender, Manager
Red Robin
11.2017 - Current
Bachelor of Science - Human Development And Family Studies
Bowling Green State University
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