Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Delaney Holland

Madison,WI

Summary

Hardworking professional with experience creating engaging social media content and a passion for fashion design and textiles. Offering outstanding communication skills and a positive attitude, with a strong ability to adapt to any situation.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

American Inn And Suites Hotel
Monroe, WI
06.2022 - 08.2022
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Checked-in guests.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks, and money orders.
  • Washed and dried towels, bedding, and shower curtains.
  • Checked pH levels in the hotel pool, and made adjustments if needed.

Full-time Staff

Ekum Abstract & Title
Monroe, WI
06.2021 - 08.2021
  • Converted the company's well-earned history of client information from paper to digital copies.
  • Made deliveries and pick-ups of mail and packages daily.

Education

Bachelor of Arts - Linguistics

University of Wisconsin, Madison
Madison, WI
05-2025

High School Diploma -

Black Hawk High School
South Wayne, WI
05-2021

Skills

  • Proficiency in social media
  • Social Media Account Administration
  • Social Media Savvy
  • Social media scheduling
  • Social media control
  • Leadership/communication skills
  • Leadership proficiency
  • Verbal and written communication
  • Innovative teaching methods
  • Online and classroom teaching and instruction
  • ESL teaching methods
  • Adapt teaching strategies
  • Cross-cultural communication
  • Language proficiency
  • Appointment confirmation
  • Spreadsheet tracking
  • Problem-solving skills
  • Hospitality services
  • Customer assistance and interaction
  • Scheduling appointments
  • Problem Resolution
  • Friendly, Positive Attitude
  • Planning
  • Collaboration
  • Multitasking

Languages

English
Native/ Bilingual
Korean
Limited
American Sign Language
Limited

Affiliations

  • Creates and occasionally sells press-on nails
  • Self-tailors accessories with proficiency in sewing

Timeline

Front Desk Receptionist

American Inn And Suites Hotel
06.2022 - 08.2022

Full-time Staff

Ekum Abstract & Title
06.2021 - 08.2021

Bachelor of Arts - Linguistics

University of Wisconsin, Madison

High School Diploma -

Black Hawk High School

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Delaney Holland