Summary
Overview
Work History
Education
Skills
Timeline
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Delaney Kraus

Kissimmee,FL

Summary

At Universal Orlando Resorts, I excelled as an Attractions Operator, where my problem-solving skills and reliability played pivotal roles in enhancing guest experiences. I spearheaded training initiatives, significantly improving team cohesion and operational safety. My adeptness in communication and multitasking ensured the delivery of exceptional service, embodying the employer's values and goals.


Overview

7
7
years of professional experience

Work History

Attractions Operator

Universal Orlando Resorts
01.2018 - Current
  • Provided excellent guest service, addressing guest inquiries and resolving issues promptly.
  • Assisted in training new Attractions Operators, sharing best practices for safe and enjoyable ride experiences.
  • Contributed to a positive work environment by collaborating effectively with team members and supervisors.
  • Developed strong relationships with fellow team members, fostering a cohesive work environment that consistently delivered high-quality experiences for guests.
  • Ensured the safety of all guests by closely monitoring attraction operations and responding quickly to any issues or concerns.

Education

Bachelor of Science - Health Sciences

University of Central Florida
Orlando, FL
04-2026

Associate of Science - Entertainment Design And Technology

Valencia College
Orlando, FL
05-2021

Skills

  • Reliability
  • Flexibility
  • Strong work ethic
  • Problem-solving
  • Time management
  • Excellent communication
  • Multitasking Abilities
  • Goal setting

Timeline

Attractions Operator

Universal Orlando Resorts
01.2018 - Current

Bachelor of Science - Health Sciences

University of Central Florida

Associate of Science - Entertainment Design And Technology

Valencia College

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Delaney Kraus