Delaney Ransom
Tampa,FL
Summary
High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
1
1
year of professional experience
Work History
Hostess
Red Robin Gourmet Burgers
Wesley Chapel, FL
08.2019 - 07.2020
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Documented reservations and communicated changes to guests using "dine time".
- Assisted managers with quickly resolving service- and food-related issues.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Helped servers by taking food and drink orders.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
Education
Bachelor of Health Science - Health Sciences
University of Central Florida
Orlando, FL04.2024
High School Diploma -
Wharton High School
Tampa, FL05.2020
Skills
- Bar terminology expertise
- Communication skills
- Menu Memorization
- Front-of-house display creation
- Dining area cleanliness
- To-Go Order Preparation
- Interactive Communication Skills
Timeline
Hostess
Red Robin Gourmet Burgers
08.2019 - 07.2020
Bachelor of Health Science - Health Sciences
University of Central Florida
High School Diploma -
Wharton High School