Jade Geneva
Las Vegas,NV
Summary
Personable Cocktail Server skillful in serving diverse crowds of patrons. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm. Excellent bartending knowledge and superior service standards. Also customer-oriented cocktail server with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
3
3
years of professional experience
Work History
Cocktail Server
Palms Entertainment
Signal Hill, CA
11.2016 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess beverage needs.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal drink choices based on individual preferences.
- Checked identification to enforce age regulations for alcoholic beverages.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Increased overall revenue by designing new specialty and seasonal drinks with bartenders.
- Achieved monthly sales goals by using successful strategies to promote specials and alcoholic beverages.
- Anticipated guest needs and provided proactive service.
- Maintained clean and organized bar area, including bar tables and chairs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
High School Diploma -
East High School
Cheyenne, WY05.2010
Skills
- Food and beverage pairings
- Menu Memorization
- Bar Terminology Expertise
- Bar terminology
- Menu Presentation
- ID Verification
- Bartending prowess
- ABC standards
Accomplishments
ABC Bartending School
Mixology/Bartending Certificate
Alcohol Awareness Training completed
Timeline
Cocktail Server
Palms Entertainment
11.2016 - 03.2020
High School Diploma -
East High School
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