Delaney Ryals
Brentwood,TN
Summary
Bartender with 3 years of experience behind the bar and nine years experience in high-volume dining and event settings, excelling in customer service and teamwork. Demonstrates proficiency in managing inventory, cash handling, and ensuring compliance with food safety standards. Aspires to leverage strong multitasking and communication skills to enhance guest experiences and contribute to a dynamic team environment.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Hard Rock Cafe
Nashville, TN
11.2024 - Current
- Delivered exceptional customer service, fostering a welcoming atmosphere that enhanced guest satisfaction.
- Streamlined order processing, achieving faster service and increasing overall guest satisfaction through improved workflow.
- Coordinated with team members to create a cohesive service experience, enhancing communication and teamwork on busy shifts.
- Maintained accurate inventory records and conducted regular stock checks, ensuring optimal supply levels and minimizing waste.
- Executed precise cash handling and daily reconciliations, ensuring financial accuracy and compliance with company standards.
- Made cocktail recipes to spec in a timely manner efficiently and accurately
- Complied with liquor laws and company policy, properly checking IDs of all patrons and bar guests
Banquet Bartender
The Lodge at Gulf State Park
Gulf Shores, AL
05.2020 - 09.2024
- Checked ID cards and verified bar guests were of legal age.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Set up glassware, liquor, and other necessary supplies for special events.
- Addressed customer inquiries or concerns promptly while maintaining professionalism under pressure during busy periods of service.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
Bartender
The Lodge at Gulf State Park
Gulf Shores, AL
08.2019 - 09.2024
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Contributed to a positive work environment through effective teamwork and communication with colleagues
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associates of Applied Science - Hospitality Management
Coastal Alabama Community College
Gulf Shores, AL05.2024
Skills
- Serv Safe Certified
- TABC
- Time Management
- Multitasking
- Customer Service
- Liquor and Beer knowledge
- Strong under pressure
- Aloha and Micros experience
References
Kevin Roberts-Director of F&B Outlets- (251) 401-5008
Kelsey Glass-Foodcraft and Dragonfly Manager- (251) 689-1030
Kelli Anderson-Woodside General Manager- (337) 661-1040
Shea Bonifay-Director Of Banquets- (251) 423-0556
Timeline
Bartender/Server
Hard Rock Cafe
11.2024 - Current
Banquet Bartender
The Lodge at Gulf State Park
05.2020 - 09.2024
Bartender
The Lodge at Gulf State Park
08.2019 - 09.2024
Associates of Applied Science - Hospitality Management
Coastal Alabama Community College