Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Delaney Shorter

Delaware,OH

Summary

Dynamic professional with proven leadership at Kroger, excelling in team motivation and effective communication. Skilled in inventory management and problem resolution, I consistently enhance operational efficiency and customer satisfaction. Committed to fostering a positive work environment while achieving team goals and delivering exceptional service experiences.

Overview

4
4
years of professional experience

Work History

Starbucks Department Lead

Kroger
Delaware, OH
09.2023 - Current
  • Assisted team in daily operational tasks and workflow management.
  • Communicated effectively with team members to ensure smooth operations, and resolve issues.
  • Supported inventory management by ordering and organizing supplies.
  • Maintained cleanliness and organization of the workspace for efficiency.
  • Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
  • Monitored employee performance and provided feedback to ensure job expectations were met.
  • Managed inventory levels by placing orders when necessary, and monitoring stock levels throughout the year.
  • Implemented strategies to take advantage of new opportunities.

Brand Representative

Hollister
Sunbury, Ohio
11.2022 - Current
  • Engaged customers by providing exceptional service and product knowledge.
  • Trained new staff on customer service protocols and operational procedures.
  • Promoted positive company image through superior customer service experiences.

Associate

Tropical Smoothie Cafe
Delaware, Ohio
05.2024 - 10.2024
  • Prepared fresh ingredients for smoothie and food production daily.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Provided friendly customer service during order taking and serving.

Associate

Crumbl Cookies
Delaware, Ohio
11.2021 - 08.2022
  • Maintained cleanliness and organization of workstations and dining areas.
  • Provided friendly customer service during order taking and serving.
  • Collaborated with team members to ensure timely service during peak hours.

Education

High School Diploma -

Rutherford B. Hayes
Delaware, OH
05-2025

Associate of Science - Nursing

Marion Technical College
Marion, OH

Skills

  • Problem resolution
  • Effective communication
  • Team leadership
  • Customer service
  • Inventory management
  • Time management

Affiliations

  • Played soccer for 12 years
  • Volunteered for 3 years as a camp counselor for special needs kids

Accomplishments

  • Graduated with Magna Cum Laude
  • Completed 11 College Credit Plus classes

References

References available upon request.

Timeline

Associate

Tropical Smoothie Cafe
05.2024 - 10.2024

Starbucks Department Lead

Kroger
09.2023 - Current

Brand Representative

Hollister
11.2022 - Current

Associate

Crumbl Cookies
11.2021 - 08.2022

High School Diploma -

Rutherford B. Hayes

Associate of Science - Nursing

Marion Technical College

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