Delaney Thoman
Pontiac
Summary
I am friendly and reliable with a positive attitude and excellent customer service skills. I understand the importance of maintaining accurate cash handling and I am dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.
I have strong communication and organizational skills and I am very eager to learn. I grasp new systems and procedures quickly and maintain a strong attention to detail. I feel I would be a great fit and would love the opportunity to showcase my customer service and cash handling abilities as your new retail supervisor.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier, Service Desk
Walmart
07.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing friendly and knowledgeable support.
- Maintained accurate cash drawer balance throughout shifts.
- Collaborated with team members to ensure smooth store operations.
- Implemented best practices for maintaining cleanliness and organization in checkout area.
- Handled customer complaints professionally, ensuring resolution satisfaction.
- Supported inventory management by restocking merchandise as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Pontiac Township Highschool
Pontiac, IL05-2024
Skills
- Customer service and support
- Cash handling
- Transaction processing
- Team collaboration
- Time management abilities
- Conflict resolution
- Customer engagement
- Attention to detail
- Patience and empathy
- Time management
- Cleaning and sanitizing
Certification
CPR Certification
First aid Certification
AED Certification
Forklift Certification
Timeline
Cashier, Service Desk
Walmart
07.2023 - Current
High School Diploma -
Pontiac Township Highschool