Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Delaney Smith

Hopkins,MN

Summary

Customer-focused with a passion for books and helping others. Strong customer service skills in a variety of environments, including fast-paced and high volume businesses. Enthusiastic about working with kids and sharing the world of books, as well as helping people of all ages get excited about reading. Constantly finding new ways to exceed customer's expectations with personalized service, eager to learn and take direction.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Woodhill Country Club
06.2022 - Current
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Took reservations and to-go orders by phone, answered customer questions, and managed a POS system.
  • Served as lead hostess 4+ nights a week during high season

Babysitter

Self Employed
01.2022 - Current
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Played games, worked on puzzles, and read books to young children.
  • Guided school homework and read bedtime stories to support development.

Education

Sophmore

Hopkins Senior High School
Minnetonka, MN
05.2026

Skills

  • Costumer service - directing guests, answering questions, maintaining a calm demeanor in stressful situations
  • Managing phone calls, Excel spreadsheets, and a POS system
  • Organization, supply restocking, and inventory
  • Cleanliness and efficiency
  • Up-selling techniques
  • Restaurant operations, beverage preperation, and safe food handling

Languages

Spanish
Professional Working
American Sign Language
Full Professional

Timeline

Restaurant Hostess

Woodhill Country Club
06.2022 - Current

Babysitter

Self Employed
01.2022 - Current

Sophmore

Hopkins Senior High School

Similar Profiles

CREATE PROFILE
Delaney Smith