Delanie DiStefano
Milltown
Summary
Dynamic professional with extensive experience in customer service and relationship management at B2 Bistro and Bar. Proven ability to manage reservations and enhance guest experiences effectively. Expertise in classroom management and lesson planning, creating engaging learning environments. Recognized for strong conflict resolution skills and team collaboration, contributing to operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
B2 Bistro and Bar
North Brunswick
03.2025 - Current
- Greeted and seated guests to create a welcoming atmosphere.
- Managed reservation system, coordinating bookings and table assignments efficiently.
- Addressed guest inquiries, offering assistance and pertinent restaurant information.
- Maintained cleanliness of host station and dining areas for optimal guest experience.
- Trained new host staff, sharing best practices and operational procedures.
- Handled guest complaints professionally to ensure satisfaction during visits.
- Responded to phone inquiries to confirm reservations and record takeout orders.
Teacher's Assistant
Good Day Preschool and Kindergarten
Milltown
06.2020 - Current
- Facilitated daily classroom activities and lesson planning alongside lead teacher.
- Supported children’s learning through educational games and hands-on activities.
- Supervised playtime to ensure child safety and engagement.
- Prepared and cleaned up after meals, promoting a hygienic environment.
Education
Bachelor of Science -
Clemson University
Clemson, SC05-2029
Spotswood High School
Spotswood, NJ06-2025
Skills
- Classroom management
- Lesson planning
- Customer service and relations
- Team collaboration
- Conflict resolution and de-escalation
- Communication skills
- Time management
- Relationship building
Affiliations
- Volunteered for local softball little league in my hometown during winter workouts
- Children's' activity coordinator for the Joseph DiStefano Memorial Foundation
Timeline
Restaurant Hostess
B2 Bistro and Bar
03.2025 - Current
Teacher's Assistant
Good Day Preschool and Kindergarten
06.2020 - Current
Bachelor of Science -
Clemson University
Spotswood High School