Delanie Dudley
Lawrenceburg,TN
Summary
Highly organized Office PCA with experience in managing patient care tasks, administrative duties, and office coordination. Strengths include strong communication skills, problem-solving abilities, and proficiency in healthcare software applications. Have contributed to improved patient satisfaction levels and streamlined office operations in past roles.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Office PCA
Fastpace Urgent Care
Lawrenceburg, TN
06.2024 - Current
- Assisted team members with daily administrative tasks and document management.
- Organized and maintained office supplies and equipment for efficient operations.
- Supported scheduling and coordination of meetings and events within the office.
- Managed filing systems to ensure easy access to important documents.
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Prepared basic reports and documents using office software applications.
- Participated in team meetings to discuss workflow improvements and support needs.
- Communicated with healthcare providers to obtain additional information for claims processing.
- Communicated effectively with clients and staff to ensure smooth operations.
Home Health Caregiver
Consumer Direct
Mt. Pleasant, TN
05.2024 - Current
- Assisted clients with daily living activities and personal hygiene tasks.
- Administered medication and monitored client health conditions regularly.
- Provided companionship and emotional support to enhance client well-being.
- Implemented safety measures to maintain a secure home environment for clients.
- Maintained cleanliness of client living spaces to promote a healthy atmosphere.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Monitored patient vital signs and reported changes to physician or nurse.
Office PCA
CALL4HEALTH
Key Largo, Florida
01.2022 - 06.2024
- Assisted team members with daily administrative tasks and document management.
- Organized and maintained office supplies and equipment for efficient operations.
- Supported scheduling and coordination of meetings and events within the office.
- Managed filing systems to ensure easy access to important documents.
- Prepared basic reports and documents using office software applications.
- Assisted in the preparation of patient charts and documents for office visits.
- Contacted insurance companies for prior authorization when required for procedures or medications.
- Compiled statistical reports related to patient encounters and diagnoses.
Transporter
Maury Regional Medical Group
Columbia, TN
06.2020 - 02.2023
- Transported patients to and from various departments within the medical facility.
- Assisted staff with the safe handling and transfer of medical equipment.
- Responded promptly to transport requests from medical personnel and departments.
- Collaborated with healthcare teams to ensure timely patient movement.
- Monitored patient comfort during transportation across facility locations.
- Followed safety protocols during patient transfers to minimize risks.
Key Holder Supervisor
Dollar General
Lawrenceburg, Tennessee
08.2019 - 07.2021
- Supervised daily store operations and maintained team productivity.
- Managed cash handling processes and ensured compliance with policies.
- Trained new employees on customer service standards and store procedures.
- Led team meetings to discuss sales goals and operational strategies.
- Conducted inventory checks and organized stockroom for efficiency.
- Performed daily cash management duties including deposits, audits.
- Tracked sales data to ensure accurate inventory levels.
- Responded promptly to customer inquiries regarding product availability.
- Recruited, interviewed and trained new key holders.
- Monitored store performance and identified areas for improvement.
Education
Northfield Academy
Columbia , TnSkills
- Document management
- Office software
- Patient coordination
- Filing systems
Certification
- BLS
- First Aid
Timeline
Office PCA
Fastpace Urgent Care
06.2024 - Current
Home Health Caregiver
Consumer Direct
05.2024 - Current
Office PCA
CALL4HEALTH
01.2022 - 06.2024
Transporter
Maury Regional Medical Group
06.2020 - 02.2023
Key Holder Supervisor
Dollar General
08.2019 - 07.2021
Northfield Academy