Delanie Newsom
Jacksonville,AR
Summary
Strong customer service skills from my time with retail, banking and Disney World.
Overview
16
16
years of professional experience
Work History
Branch Office Administrator
Edward Jones
Searcy, AR
07.2023 - 01.2024
- Maintained inventory levels of office supplies, minimizing costs while ensuring availability of necessary items.
- Ensured compliance with company regulations by conducting regular audits of internal documents and records.
- Managed maintenance of facility and grounds.
- Coordinated schedules and appointments for branch staff, optimizing time management processes.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Oversaw daily operations at the branch office, ensuring smooth workflow processes were maintained across departments.
- Consulted with customers to resolve basic issues or direct to correct staff member.
Food & Beverage Associate
Walt Disney Company
Lake Buena Vista, FL
01.2023 - 05.2023
- Demonstrated knowledge of menu items and corresponding ingredients.
- Managed inventory levels and placed orders as necessary to maintain adequate stock of food and beverage items.
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Running cashier and balancing register at beginning and end of shifts.
- Cleaning and maintaining work space.
Client Relationship Consultant
US Bank
09.2021 - 12.2022
- Basic financial transactions
- Open and maintain new and current accounts
- Assist members with account inquiries
- Referred customers to other services based on needs
- Assist with branch audits
- Handles confidential information
- Processes loan applications
- Works branch work
- Balances
Financial Service Representative
Arkansas Federal Credit Union
03.2015 - 09.2021
- Basic financial transactions
- Open and maintain new and current accounts
- Assist members with account inquiries
- Referred customers to other services based on needs
- Assist with branch audits
- Handles confidential information
- Processes loan applications
- Works branch work
- Balances GL’s.
Assistant Manager
Justice
05.2014 - 02.2015
- Supervise up to 15 people on daily tasks
- Assist in Store-level decisions
- Handles exception decisions (i.e.: return/exchange decisions)
- Responsible for closing audit
- Hiring new employees
- Involved in floor sets.
Assistant Manager
The Children’s Place
02.2014 - 05.2014
- Supervise up to 15 people on daily tasks
- Assist in Store-level decisions
- Handles exception decisions (i.e.: return/exchange decisions)
- Responsible for closing audit and finalizing daily deposits
- Involved in floor sets and inventory.
Assistant Manager
Pier 1 Imports
09.2013 - 02.2014
- Supervise up to 15 people on daily tasks
- Assist in Store-level decisions
- Handles exception decisions (i.e.: return/exchange decisions)
- Responsible for closing audit and finalizing daily deposits
- Involved in floor sets and inventory.
Sales Leader
Pier 1 Imports
08.2012 - 09.2013
- Supervise up to 15 people on daily tasks
- Assist in Store-level decisions
- Handles exception decisions (i.e.: return/exchange decisions)
- Responsible for closing audit and finalizing daily deposits
- Involved in floor sets and inventory
- Organized merchandise in the backroom for ease of use and stocking.
Customer Service Representative
First Arkansas Bank & Trust
01.2010 - 08.2012
- Basic financial transactions
- Open and maintained new and current accounts
- Assist customers with account inquiries
- Referred customers to other services based on needs
- Maintained a cash drawer.
Sales Associate
Kirkland’s
09.2009 - 01.2010
- Handles exception decisions (i.e.: return/exchange decisions)
- Ran a cash register
- Involved in floor sets and inventory
- Organized merchandise in the backroom for ease of use and stocking
- Assisted customers with locating items.
Sales Associate
Claire’s
06.2008 - 09.2009
- Handles exception decisions (i.e.: return/exchange decisions)
- Ran a cash Register
- Involved in floor sets and inventory
- Assisted customers with locating items
- Organized merchandise in the backroom for ease of use and stocking.
Education
Pulaski Tech
North Little Rock, AR01.2011
High School Diploma -
Homeschool
Jacksonville, AR01.2010
Skills
- Retail Sales
- Customer Satisfaction
- Loan production
- Telephone Skills
- Data Entry
- Customer Experience
- Loss Prevention
- Phone Etiquette
- Cash Register
- Store Management
- Retail
- Banking
- Food & Beverage
- Stocking
- Office Administration
Volunteer Experience
- American Heart Association (North Little Rock, AR event)
- Day of Change (Children’s Hospital)
- Bowling for business (Cabot, AR event)
- Cabot Chamber events
- Ice cream Social (Cabot, AR event)
- Cabot fest
Timeline
Branch Office Administrator
Edward Jones
07.2023 - 01.2024
Food & Beverage Associate
Walt Disney Company
01.2023 - 05.2023
Client Relationship Consultant
US Bank
09.2021 - 12.2022
Financial Service Representative
Arkansas Federal Credit Union
03.2015 - 09.2021
Assistant Manager
Justice
05.2014 - 02.2015
Assistant Manager
The Children’s Place
02.2014 - 05.2014
Assistant Manager
Pier 1 Imports
09.2013 - 02.2014
Sales Leader
Pier 1 Imports
08.2012 - 09.2013
Customer Service Representative
First Arkansas Bank & Trust
01.2010 - 08.2012
Sales Associate
Kirkland’s
09.2009 - 01.2010
Sales Associate
Claire’s
06.2008 - 09.2009
Pulaski Tech
High School Diploma -
Homeschool