Delano Bernard
Queens,NY
Summary
Detail-oriented Security Officer with strong skills in incident reporting and emergency response. Committed to ensuring safety and security for personnel and property through vigilant monitoring and prompt incident management.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Queens, NY
03.2021 - 03.2026
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to deter criminal activity and maintain order.
- Responded promptly to incidents, assessing situations and implementing appropriate actions.
- Prepared detailed incident reports documenting occurrences and actions taken.
Package Handler
UPS
Manhattan, NY
03.2020 - 11.2021
- Loaded and unloaded packages efficiently to meet daily operational goals.
- Sorted packages accurately based on destination to streamline processing time.
- Operated warehouse equipment safely, ensuring compliance with safety protocols.
- Assisted in training new employees on standard operating procedures and safety practices.
- Followed safety regulations to maintain safe work environment.
Sales Associate
Lowe’s
Queens, NY
02.2017 - 11.2019
- Assisted customers with product selection and recommendations to enhance shopping experience.
- Maintained organized merchandise displays to optimize product visibility and accessibility.
- Processed transactions accurately using point-of-sale (POS) systems, ensuring efficient customer service.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Trained new associates on store procedures, customer service standards, and inventory management practices.
Crew Member
McDonald's Restaurant
Queens, NY
06.2016 - 12.2018
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high food safety standards.
- Collaborated with team members to streamline order processing during peak hours.
- Trained new crew members on operational procedures and customer interaction protocols.
Education
High School Diploma -
Herbert Morrison Technical High School
Montego Bay , Jamaica 06.1998
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Emergency response
- Physical fitness
- Superior customer service
- Detail-oriented
Timeline
Security Officer
Allied Universal Security Services
03.2021 - 03.2026
Package Handler
UPS
03.2020 - 11.2021
Sales Associate
Lowe’s
02.2017 - 11.2019
Crew Member
McDonald's Restaurant
06.2016 - 12.2018
High School Diploma -
Herbert Morrison Technical High School