Summary
Overview
Work History
Education
Skills
Timeline
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Delano Smith

Newport News,VA

Summary

Dynamic General Manager with a proven track record at Burger Busters Inc, excelling in operations management and leadership. Achieved significant cost savings while enhancing customer loyalty through strategic initiatives. Skilled in technology utilization and problem resolution, fostering a high-performing team environment that drives organizational success.

Overview

13
13
years of professional experience

Work History

General Manager

Burger Busters Inc
01.2015 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Intern

Newport News Waterworks
06.2012 - 09.2013
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

No Degree - Mechanical Engineering

Old Dominion University
Norfolk, VA

High School Diploma -

Menchville High School
Newport News, VA
06-2013

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Skilled in technology utilization
  • Experienced in Microsoft Office
  • Good mechanical aptitude

Timeline

General Manager

Burger Busters Inc
01.2015 - Current

Intern

Newport News Waterworks
06.2012 - 09.2013

No Degree - Mechanical Engineering

Old Dominion University

High School Diploma -

Menchville High School

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