Delcio Abreu
Assistant Store Manager
Temple,PA
Summary
Retail leader with 8+ years at Xfinity, progressing from Sales Consultant to Assistant Store Manager. Skilled in coaching high-performing teams, driving sales and NPS results, and maintaining operational and financial discipline. Data-driven, MBA-backed approach to forecasting and customer experience.
Overview
9
9
years of professional experience
Work History
Retail Assistant Store Manager
Xfinity Comcast
11.2021 - Current
- Lead and coach a team of 13 associates, driving sales performance, operational execution, and a best-in-class customer and employee experience.
- Develop data-driven sales strategies and coach team members on product positioning and service standards, lifting individual and store-level KPI attainment.
- Maintain tight operational and financial controls via coaching in the moment to elevate the in-store experience.
Sales & Marketing Operations Specialist (GIG)
Xfinity Comcast
10.2023 - 03.2025
- Built dashboards and forecasting tools to track subscriber performance, align budgets, and identify market expansion opportunities.
- Developed predictive models for market trend and customer segmentation analysis, supporting campaign optimization and strategic decisions.
- Collaborated cross-functionally to design scalable solutions that improved resource allocation and productivity.
Retail Sales Consultant
Xfinity Comcast
11.2017 - 11.2021
- Surpassed monthly sales goals through tailored, customer-focused sales approaches.
- Delivered product demos and recommendations aligned to customer needs, boosting satisfaction and loyalty.
- Mentored and onboarded new employees, building a coaching foundation for future team development.
Education
MBA - Business Intelligence & Analytics Management
DeVry University
05.2001 -
B.S. - Information Technology
DeVry University
10-2024
Skills
- Team Leadership & Coaching
- Talent Development & Staffing
- Operational & Financial Controls
AWARDS & RECOGNITION
3x Sales Elite Winner (2019, 2020, 2024), Sales & Marketing Operations Specialist GIG (2023 - 2025), NED – Sales Tool Support GIG (2022)
Timeline
Sales & Marketing Operations Specialist (GIG)
Xfinity Comcast
10.2023 - 03.2025
Retail Assistant Store Manager
Xfinity Comcast
11.2021 - Current
Retail Sales Consultant
Xfinity Comcast
11.2017 - 11.2021
MBA - Business Intelligence & Analytics Management
DeVry University
05.2001 -
B.S. - Information Technology
DeVry University