Delcy Pena Lopez
Grove City
Summary
I am a dynamic and dedicated person with a strong work ethic with exceptional customer service skills. Proven ability to build relationships and keeping a positive environment. Experienced in multitasking under pressure, with a focus on achieving results and enhancing customer experiences.
Overview
3
3
years of professional experience
Work History
Preschool Teacher
Primrose Schools
05.2024 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Server
Darden
09.2022 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and beverages with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Created warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Representative
Tmobile
10.2021 - 07.2022
- Increased sales revenue by identifying and targeting high-potential accounts.
- Exceeded sales targets through effective planning and goal setting.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Set and achieved company defined sales goals.
- I was a assistant manager sales representative at T-Mobile. I have experience in customer service, sales and management. One of my many skills is active listening and relationship building.
Education
High School Diploma -
Central Crossing Highschool
Grove City, OH2021
Skills
- Positive reinforcement
- Friendly
- Strong work ethic
- Exceptional customer service
- Works well under pressure
Timeline
Preschool Teacher
Primrose Schools
05.2024 - Current
Server
Darden
09.2022 - 04.2024
Sales Representative
Tmobile
10.2021 - 07.2022
High School Diploma -
Central Crossing Highschool
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