Delecia McInnis
Westbury,New York
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Laborers’ Local 731
01.2001 - Current
- Build and repair highways and roads
- Erect bridges and office towers
- Construct new schools and renovate aging facilities
- Create airports; excavate tunnels, lay subways and sewer lines
- Maintenance and Protection of Traffic.
Guest Service Assistant
Hilton Garden Inn
New York
01.2007 - 01.2009
- Attended to customer check-ins/check-outs, reservations, cash/credit card transactions
- Instituted timely and appropriate remedial actions.
Front Desk Assistant
The East Norwich Inn
New York
01.2001 - 01.2007
- Performed data entry and conduct verification audits of gross daily intake
- Reviewed guest requests and troubleshoot any of their concerns.
Customer Service Representative
AT&T
New York
01.2001 - 01.2004
- Handled customer related queries
- Facilitate technicians in rectifying any call center problems
- Assisted in the indoctrination of new employees.
Teacher Assistant
NYC Board of Education
New York
01.1998 - 01.2001
- Performed paraprofessional duties with emphasis on client/parent interactions
- Delegated all daily work while establishing students itineraries.
Education
Associative Degree - Early Child Care
Nassau Community College
01.1997
Skills
- Microsoft Word
- Excel
- PowerPoint
- Mac OSX
- Internet (research and navigation)
- Remote Office Availability
- Excellent Communication
- Dependable and Responsible
- Organization and Time Management
- Teamwork and Collaboration
- Friendly, Positive Attitude
Certification
Flagger, Occupational Safety & Health Administration (OSHA)
Timeline
Guest Service Assistant
Hilton Garden Inn
01.2007 - 01.2009
Laborers’ Local 731
01.2001 - Current
Front Desk Assistant
The East Norwich Inn
01.2001 - 01.2007
Customer Service Representative
AT&T
01.2001 - 01.2004
Teacher Assistant
NYC Board of Education
01.1998 - 01.2001
Associative Degree - Early Child Care
Nassau Community College
Flagger, Occupational Safety & Health Administration (OSHA)
References
References available upon request.
References
References available upon request.
References
References available upon request.
References
References available upon request.
Similar Profiles
Michael J. Cacioppo Jr.Michael J. Cacioppo Jr.
Lead Construction Laborer at Local 731Lead Construction Laborer at Local 731
Paul TerilliPaul Terilli
Laborer at Local 731 BOND Civil & UtilityLaborer at Local 731 BOND Civil & Utility
Gregg ValenteGregg Valente
Laborer at Local 731Laborer at Local 731