Delestre Ires
Putnam,United States
Summary
Case Specialist with over 8+ years of experience in healthcare, demonstrating a strong ability to manage sensitive cases with empathy and efficiency. Proficient in bilingual communication in Spanish, enhancing patient interactions and data accuracy. Proven track record in improving community safety through meticulous case investigations and contact tracing, aiming to leverage skills in a dynamic new role.
Overview
7
7
years of professional experience
Work History
Supervised Visitation Monitor
Triumph Family Services
08.2024 - Current
- Facilitated visits between children and their non-custodial parent in a supervised setting
- Monitored interactions between child and non-custodial parent to ensure safety of the child
- Reported any unusual behavior or incidents during visitation sessions to supervisor
- Provided emotional support to children throughout visitation process
- Maintained logs of visitations, including duration, activities, and other details as required by agency policy.
Contact Tracer/Investigator
Community Tracing Collaborative - Partners in health
09.2020 - 01.2021
- Boosted tracing efficiency with streamlined follow-up processes
- Provided empathetic support for accurate data collection
- Improved contact tracing efficiency through organized case follow-ups
- Provided empathetic support, ensuring accurate data collection from COVID-19 patients
- Conducted rigorous symptom screenings to identify COVID-19 cases accurately.
cna
webster manor rehabilitation center
09.2019 - 10.2020
- Managed patient care at Webster Manor Rehabilitation Center
- Provided top-notch support to nursing staff
- Implemented innovative patient care strategies
- Resolved health-related issues efficiently
- Streamlined patient care processes, enhancing efficiency and support to nursing teams at Webster Manor.
CNA
Shrewsbury Nursing and Rehab
01.2018 - 07.2019
- Helped residents with their ADLs
- 1:1 supervision for safety and assistance for the resident
- Reporting any changes with the resident to the charged nurse
- Redirection and monitoring.
Education
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Phoenix, AZ02.2024
Associate of Applied Science - Criminal justice
University of Phoenix
Phoenix, AZ07.2021
Skills
- Bilingual
- Case Management
- Family Support
- Client Advocacy
Timeline
Supervised Visitation Monitor
Triumph Family Services
08.2024 - Current
Contact Tracer/Investigator
Community Tracing Collaborative - Partners in health
09.2020 - 01.2021
cna
webster manor rehabilitation center
09.2019 - 10.2020
CNA
Shrewsbury Nursing and Rehab
01.2018 - 07.2019
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Associate of Applied Science - Criminal justice
University of Phoenix
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