DELETHA CUSTARD
Tuscaloosa,AL
Summary
Customer Service Representative offering 15+ years of customer service experience. Excel under pressure and work effectively in both self-directed and team-based capacities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Tax Preparer
One Stop Financial Services
Tuscaloosa, AL
11.2023 - Current
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Assisted clients in responding to IRS notices of deficiency or audit findings.
- Identified potential deductions to minimize clients' tax liabilities.
- Maintained accurate records of all client transactions and filings.
Deli Clerk
PUBLIX SUPERMARKET
TUSCALOOSA, ALABAMA
08.2014 - 11.2023
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Provided accurate pricing information when requested by customers.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
Some College (No Degree) - Business Administration and Management
Ashford University
San Diego, CASkills
- Tax Return Preparation
- Individual returns preparation
- Documentation filing
- Organizational abilities
- Information Processing
- Verbal/written communication
- POS System Operation
- Product Knowledge
- Data Entry
- Strong Work Ethic
- Customer Service
- Effective customer communication
Timeline
Tax Preparer
One Stop Financial Services
11.2023 - Current
Deli Clerk
PUBLIX SUPERMARKET
08.2014 - 11.2023
Some College (No Degree) - Business Administration and Management
Ashford University
Similar Profiles
Carrie J. StiffCarrie J. Stiff
Senior Loan Orginator at One Stop Financial Group IncSenior Loan Orginator at One Stop Financial Group Inc
Abdulmalik AbidAbdulmalik Abid
Professional Year and Provisional Financial Advisor at Rebellis Financial Services and Reilly Financial ServicesProfessional Year and Provisional Financial Advisor at Rebellis Financial Services and Reilly Financial Services
Emily ThompsonEmily Thompson
Work placement at One Stop Paediatric ServicesWork placement at One Stop Paediatric Services
Samantha RothenbergerSamantha Rothenberger
Social Media Coordinator at Peregrine TeamSocial Media Coordinator at Peregrine Team
Rebekah ZeiglerRebekah Zeigler
7Brew Barista at 7Brew7Brew Barista at 7Brew