Delia Alfaro

• Operating cash register and customer service.
• Meet and greet customers.
• Ring up purchases ,handle returns and refunds .
• Answer questions about products service and merchandise.
• Memorized ingredients and recipes for Number specialty drinks.
• Complied with standards for merchandising, stocking and storing product.
• Maintained regular and consistent attendance and punctuality.
• Completed over Number successful cash audits to correctly balance drawers at end of each shift.

• Leadership of the team including setting clear expectations and holding the team accountable to that standard.
• Ensure team of sales associates recover the store and replenish and fill the floor .
• Partnered with sales representatives and managers to coordinate delivery and merchandise schedule.
• Set and recommended mark-ups ,mark-downs rates and selling prices for merchandise.

• Immediately addressed problems with customers to promote quick and successful resolution.
• Strategically scheduled team members to maintain optimal staffing levels at all times.
• Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Contacted other store locations to determine merchandise availability.
• Educated customers about the brand to incite excitement about the company’s mission and values.
• Stocked and replenished merchandise according to store merchandising layouts.

Process patients charts,maintenance of medical records filing reports.adeptly managed a multi-line phone system and pleasantly greeted all patients.Entered orders into the system efficiently with out errors.Prepared patiets charts,pre-op and consent forms as necessary.

• Transcribed doctors’ medication orders, lab test requests and care plans.medical terminology.
• Executed administrative duties to facilitate unit tasks and meet team goals.
• Developed training protocols for new unit secretaries.
• Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
• Managed office supplies, vendors, organization and upkeep.