Delia Ballesteros
Springdale,AR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Intake Specialist
Springdale Housing Authority
Springdale, AR
01.2024 - Current
- Processed housing applications efficiently.
- Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
- Managed housing subsidy programs, ensuring compliance with federal, state, and local regulations.
- Reviewed applications and documents for accuracy and completeness.
- Maintained accurate records and documented client data in company databases.
- Maintained accurate and confidential client records, including case notes and financial documents.
- Assisted in the implementation of public housing policies and procedures.
- Coordinated with maintenance staff to address and resolve housing repair issues promptly.
- Monitored compliance with applicable regulations and laws governing housing programs.
- Developed housing assistance plans for low-income households.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Assisted clients in completing housing applications and securing necessary documentation.
- Inspected properties to ensure they meet safety standards prior to tenant occupancy.
Business Office Manager
Smitco Eateries, Inc
Springdale, AR
06.2006 - 07.2023
- Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
- Extensive Quickbooks experience.
- Extensive Bank reconciliation experience.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Established and maintained filing systems to support office personnel.
- Reviewed invoices for accuracy to identify cost savings.
- Supervised business office staff and administrators, driving office operations.
- Delivered administrative support by conducting research, preparing reports and handling information requests.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Assisted in processing travel and expenses by gathering receipts, coding charges and submitting worksheets.
- Managed office budget and ensured accurate financial records were kept.
- Maintained employee records, including payroll, vacation time and benefits information.
- Organized filing systems for easy retrieval of documents.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Ensured that all office equipment was maintained properly.
- Ordered supplies when necessary to keep the office running smoothly.
- Handled confidential company information in accordance with established protocols.
- Answered phones promptly and directed calls appropriately.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Bolsa Grande High School
Garden Grove, CA06.1995
Skills
- Financial Administration
- Data Collection
- Financial Management
- Data Confidentiality
- Documentation and Reporting
- Data Entry
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Intake Specialist
Springdale Housing Authority
01.2024 - Current
Business Office Manager
Smitco Eateries, Inc
06.2006 - 07.2023
High School Diploma -
Bolsa Grande High School