Delia Delgado
El Cajon,CA
Summary
Motivated student with strong communication as well as leadership skills and driven to learn new concepts that will aid
me in the workplace.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
GameStop
El Cajon, CA
10.2016 - Current
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Analyzed marketing information and translated it into strategic plans.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Contributed to merchandising ideas at team sale meetings.
Assisted in completing weekly schedules according to payroll policies.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Analyzed marketing information and translated it into strategic plans.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Contributed to merchandising ideas at team sale meetings.
Assisted in completing weekly schedules according to payroll policies.
Sales Associate
Charlotte Russe
San Diego, CA
10.2015 - 04.2017
I have answered customers’ questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included assisting my manager count cash register and make bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Education
High School Diploma -
Granite Hills High School
2014
Associate of Arts - Fine Arts
Cuyamaca College
2017
Skills
Cooperative team playerEnthusiastic and organizedWork well under pressure
- Excellent communication skills
- Quick learner
- Competent technological skills
- Strong leadership skills
- Accurate cash handling
- Store opening and closing procedures
- Store operations
- MS Office proficient
- Conflict resolution skills
- Recruiting and interviewing
- Reliable
Accomplishments
I became certified in two different areas within the first three months of working at Charlotte Russe. Promoted to Supervisor after 8 months in the Sales Associate position.
Promoted to Assistant Store Manager after 2 months in the Supervisor position.
Promoted to Assistant Store Manager after 2 months in the Supervisor position.
Timeline
Assistant Store Manager
GameStop
10.2016 - Current
Sales Associate
Charlotte Russe
10.2015 - 04.2017
High School Diploma -
Granite Hills High School
Associate of Arts - Fine Arts
Cuyamaca College