Delia Gray
Gilbert,AZ
Summary
I am a dedicated professional with a solid background in high-volume office environments, focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The Hope Institute of America, LLC
Gilbert, AZ
10.2024 - 04.2025
- Handled insurance claims and validated submissions.
- Ensured timely distribution of all incoming and outgoing emails, mailings, and packages.
- Handled administrative support tasks for the executive team.
Patient Care Coordinator
MEMD Telemedicine
Scottsdale, AZ
01.2020 - 10.2024
- Facilitated smooth interactions between patients, providers, and pharmacies.
- Introduced innovative chat support to boost service quality for patients.
- Ensured provider schedules effectively accommodated patient appointments.
Front Desk Receptionist
AZ Sports Medicine
Scottsdale, AZ
06.2019 - 01.2020
- Scanned and monitored patient records in the EMR, maintaining HIPAA compliance for the release of medical records.
- Assisted with workers' compensation cases and traveled to various locations.
- Ensured patient satisfaction through effective communication and problem-solving.
Education
Bachelor of Science - Health Care Administration
Purdue University Global
Lafayette, IN01.2025
High School Diploma -
Gilbert High School
Gilbert, AZ05.2009
Skills
- New business development
- Teamwork
- Customer service
- Meticulous attention to detail
Certification
- CPR/First Aid Certification - American Heart Association, Expires Feb. 2027
Timeline
Administrative Assistant
The Hope Institute of America, LLC
10.2024 - 04.2025
Patient Care Coordinator
MEMD Telemedicine
01.2020 - 10.2024
Front Desk Receptionist
AZ Sports Medicine
06.2019 - 01.2020
Bachelor of Science - Health Care Administration
Purdue University Global
High School Diploma -
Gilbert High School
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