Delia MacFarland
Chicago,IL
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Americana
09.2021 - 08.2025
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Kept environment clean by bussing and resetting tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Midnight Coffee
08.2024 - 07.2025
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Restaurant Hostess
Bix & Co.
06.2023 - 07.2023
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
Associate of Arts - Liberal Arts And Sciences
Kirkwood Community College
Cedar Rapids, IA08-2026
Skills
- Strong multitasking
- Customer service
- POS system operations
- Conflict resolution
- Coordinating tasks
- Service prioritization
Timeline
Barista
Midnight Coffee
08.2024 - 07.2025
Restaurant Hostess
Bix & Co.
06.2023 - 07.2023
Restaurant Hostess
Americana
09.2021 - 08.2025
Associate of Arts - Liberal Arts And Sciences
Kirkwood Community College