Delia Machado
South Huntington,NY
Summary
Detail-oriented professional with a background in accounting principles and financial management. Experienced in supervising team operations and implementing process improvements. Committed to delivering high-quality service and achieving operational excellence.
Overview
1
1
Language
4
4
years of professional experience
Work History
Server , Supervisor
Anthony's Coal Fire Pizza
Commack, NY
11.2023 - Current
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Trained and mentored new staff on menu offerings and service standards.
- Coordinated team schedules to optimize coverage during peak hours.
- Assisted in inventory management, ensuring accurate stock levels for all supplies.
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Handled cash transactions efficiently, ensuring accurate payment processing.
- Managed multiple tables simultaneously, prioritizing guest needs for seamless service.
- Resolved customer complaints promptly, maintaining high satisfaction levels throughout service shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier Team Lead
Organic Krush
Plainview, NY
05.2022 - 07.2023
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored new cashiers on systems and customer engagement techniques.
- Developed and implemented process improvements to enhance transaction accuracy.
- Monitored team performance, providing feedback to maintain high standards of service.
- Managed cash handling procedures, reducing discrepancies through diligent oversight.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
BBA - Accounting
Hofstra University
Hempstead, NY05-2028
High School Diploma -
Walt Whitman High School
Huntington06-2024
Skills
- Exceptional customer service
- Microsoft Excel certified
- Budget preparation
- Accounting principles
- Financial statement preparation
- Strong work ethic
Languages
Spanish
Native or Bilingual
Timeline
Server , Supervisor
Anthony's Coal Fire Pizza
11.2023 - Current
Cashier Team Lead
Organic Krush
05.2022 - 07.2023
BBA - Accounting
Hofstra University
High School Diploma -
Walt Whitman High School