Word, Excel and power point
Delia Mauricio
Teacher
Lincoln Park,MI
Summary
Dynamic educator and office manager with a proven track record at Matrix Human Service and Northstar Distributors. Excelled in fostering student engagement and implementing curriculum, alongside enhancing team performance through effective training programs. Skilled in handling sensitive information and boosting operational efficiency. Achievements include significantly improving classroom participation and employee cohesion. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
28
28
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Teacher
Matrix Human Service
03.2007 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Office Manager
Northstar Distributors
01.2002 - 01.2007
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Office Manager
Motor City Scrap Metal Processors
11.1996 - 11.2001
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Implemented staff training programs, improving employee performance and team cohesion.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Managed daily room inventory to maximize occupancy rates and revenue generation.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Created, prepared, and delivered reports to various departments.
Education
Associate of Applied Science - Early Childhood Development
Wayne County Community College District
Detroit, MI 01.2008 - 05.2013
No Degree - Computer Operation Specialist
Ser Metro
Detroit, MI 02.2001 - 01.2012
Skills
Student Engagement
Classroom Instruction
Curriculum Implementation
Group Instruction
Accomplishments
- Technology Integration - Participated in technology training courses and trained colleagues in new technology concepts and practices applicable for the classroom.
- Lesson Implementation - Met all assigned learning goals through the implementation of [learning activities].
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
- Student Progress Conferences - Conducted conferences with parents, administrators, testing specialists and social workers to discuss educational plans designed to promote students' educational/social development.
Software
Languages
Spanish
Limited Working
Certification
Computers
Timeline
Computers
01-2024
Associate of Applied Science - Early Childhood Development
Wayne County Community College District
01.2008 - 05.2013
Teacher
Matrix Human Service
03.2007 - Current
Office Manager
Northstar Distributors
01.2002 - 01.2007
No Degree - Computer Operation Specialist
Ser Metro
02.2001 - 01.2012
Office Manager
Motor City Scrap Metal Processors
11.1996 - 11.2001
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