Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Delia Peterfi

Westland

Summary

Highly organized and dependable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to contribute to the achievement of team goals. Developed valuable skills in a fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into a new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier

Vintage Market
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Processed refunds and exchanges in accordance with company policy.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Customer Service Associate

Dairy Queen
05.2023 - 11.2024
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded proactively and positively to rapid change.

Education

General -

Churchill High School
Livonia, MI
05.2025

Skills

  • Organizational Skills
  • Effective Communication
  • Money handling abilities
  • Attention to Detail
  • Quality Assurance
  • Customer service
  • Customer assistance
  • Patience and empathy
  • Work ethic and integrity
  • Visual Merchandising

LANGUAGES

Romanian - Native or Bilingual
Spanish - Professional Working

Timeline

Cashier

Vintage Market
11.2024 - Current

Customer Service Associate

Dairy Queen
05.2023 - 11.2024

General -

Churchill High School

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Delia Peterfi