Delia Aurora Sandoval Campos
KPOKOS XI INC (Yolk)
Dallas,TX
2
Languages
14
years of professional experience
Dynamic waitress with a proven track record at KPOKOS XI INC, excelling in customer service and multitasking in high-volume settings. Recognized for enhancing guest experiences through attentive service and effective teamwork. Skilled in cash handling and food safety, consistently ensuring a clean and welcoming dining environment.
Work History
Waitress
5 Years 3 Months- Efficiently processed orders using point-of-sale systems, maintaining accuracy in transactions.
- Collaborated with kitchen staff to coordinate timely food delivery, enhancing service flow.
- Assisted in training new staff on menu knowledge and customer interaction techniques.
- Provided exceptional customer service, ensuring memorable dining experiences for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
9 Years 2 Months- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Provided exceptional customer service, ensuring memorable dining experiences for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associate of Science - Accounting
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Cleanliness
Order taking
Attention to detail
Cash handling
Safe food handling
Hospitality service expertise
Menu recommendations
Payment processing
Service prioritization
Food running
Complex Problem-solving
Memory retention
Table setting
Accurate money handling
Supply restocking
High volume dining
Tableside service
Dining area maintenance
Allergy awareness
Beverage preparation
Food presentation
Ordering procedures
Food station setup
Food handling safety
Food safety
Guest relations
Check payment processing
Meal recommendations
Dining customer service
Food inspection
Languages
English
Limited Working
Spanish
Professional Working
Timeline
Waitress
KPOKOS XI INC (Yolk)
07.2021 - CurrentRead More
Waitress
El Fenix Restaurant
05.2012 - 07.2021Read More
Benito Juarez
Associate of Science from Accounting
Read More