Summary
Overview
Work History
Education
Skills
Selected Qualifications
Core Courses
Timeline
Generic

Delicia King

Hampton,VA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Warehouse Worker

Amazon
04.2022 - Current
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Customer Service/ Claims Agent

Alorica
10.2018 - 04.2022
  • Reduced claims processing time by implementing efficient workflow strategies and prioritizing tasks.
  • Improved customer satisfaction rates by addressing claimant concerns promptly and providing clear explanations of policy coverage.

Child Care Assistant

Miss Cynthia Childcare
05.2012 - 08.2018
  • Enhanced children''s emotional well-being by creating a nurturing and supportive environment.
  • Promoted early literacy development by reading engaging stories and implementing age-appropriate activities.
  • Ensured physical safety of children by closely supervising during indoor and outdoor playtime.
  • Supported learning of social skills by modeling appropriate behavior and guiding children in resolving conflicts.

Education

Criminal Justice Degree - Present - Criminal Justice

Bryant & Stratton College Online
Albany, NY
06.2024

Associate Degree in Health Services Administration - Medical Assisting

Bryant & Stratton College Online
Albany, NY
06.2018

High School Diploma -

Lakeland High School
Suffolk, VA
06.2012

Skills

  • Supply Ordering
  • Document Review
  • Quality Control
  • Warehouse Operations
  • Material Handling
  • Inventory Tracking
  • Operations Support
  • Storage Organization
  • Damage Reports
  • Attention to Detail

Selected Qualifications

  • Prioritizing tasks involving daily operations
  • Providing positive client service experiences and logistics support
  • Manage administrative duties and clear communication with clients and staff
  • Follow written instructions and batch records
  • Handle paperwork; receipt reconciliation, inventory control and client information
  • Effective communication skills
  • Relate to individuals at all levels and address client and team concerns
  • Team support and adaptability to ensure operations run smoothly
  • Provide relevant information regarding progress to supervisors
  • Company culture and employee productivity
  • Solving issues and following applicable company policy procedures
  • Mentor new team members as part of onboarding and safety skills
  • Ensure work supplies are in stock and assist with operations
  • Review company literature updates to ensure better quality control

Core Courses

  • Healthcare Terminology
  • Health and Human Services
  • Healthcare Information Systems
  • Funding Health Services
  • Accounting Principles
  • Management Principles
  • Research and Writing
  • Behavior and Leadership

Timeline

Warehouse Worker

Amazon
04.2022 - Current

Customer Service/ Claims Agent

Alorica
10.2018 - 04.2022

Child Care Assistant

Miss Cynthia Childcare
05.2012 - 08.2018

Criminal Justice Degree - Present - Criminal Justice

Bryant & Stratton College Online

Associate Degree in Health Services Administration - Medical Assisting

Bryant & Stratton College Online

High School Diploma -

Lakeland High School
Delicia King