Hi, I’m
Delight Opoku Chambers
Microsoft Excel Specialist
Westerville,OH
Work History
DUNBURY SENIOR LIVINGWesterville, OH
Customer Service Representative
05.2018 - 06.2019
Job overview
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed effective relationship with call center departments through clear communication.
- Provides high level of customer service for incoming calls
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
RIGHT@HOME, HEALTH AGENCYColumbus, Ohio
STNA
06.2019 - 12.2022
Job overview
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Recorded patient conditions and vital signs before and after medical operations.
- Performed inventory by monitoring expiration of medical supplies and medication.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Demonstrated respect, friendliness and willingness to help wherever needed.
GHANA EDUCATION SERVICEHO, GHANA,WEST AFRICA
Teacher
07.2014 - 02.2018
Job overview
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Graded projects, exams and assignments to track student progression.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Summary
Fresh energetic individual, seeking a position a Customer Service Position. Bringing Customer Service and Sales, and Communication Skills derived from my Customer Service and Sales training to service the company's clients in the most productive way.
Overview
8
years of professional experience
Education
Columbus Literacy CouncilColumbus, OH
CERTIFICATE from MICROSOFT EXCELL
06.2023 - 09.2023
NRR FOUNDATION RISEUPColumbus, OH
CERTIFICATE from Customer Service And Sales
04.2033
Buckeye Health AgencyColumbus, OH
Certificate from STNA
05.2018
Collage Of EducationCape Cost, Ghana West Africa
Diploma from Education
07.2014
Skills
- Medical Records Management
- Cell Formatting
- Customer Support
- Problem Solving
- Spreadsheet
- Customer Data Confidentiality
- Graphical Data
- Microsoft Office Expertise
- Verbal and Written Communication
- Microsoft Excel Expertise
- Calm and Professional Under Pressure
- Adaptive Team Player
- Data Entry
- Workbook