DELILA Mendez
Visalia,CA
Summary
Skilled team player with strong background in costumer service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good communication abilities. Also a Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
03.2021 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
After School Program Teacher
Teaching Fellows Foundation
03.2021 - 06.2021
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Incorporated multiple types of teaching strategies into classroom.
Restaurant Waitress
Marie Callendar's Restaurant & Bakery
07.2018 - 11.2020
- Maintained prescribed sanitation and social distancing measures to support guest safety and reduce risk to restaurant personnel
- Took orders, made drinks, and cleaned tables after the guests' departures
- Balanced trays with care to successfully deliver large volumes of food quickly
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Entered orders, delivered food and beverages, and processed payments.
Education
Bachelor of Arts - Liberal Studies
California State University - Fresno
Fresno, CA05.2023
Associate of Arts - Liberal studies
College of The Sequoias
Visalia, CA05.2021
High School Diploma -
El Diamante High School
Visalia, CA06.2018
Skills
- Great Customer service
- Problem-solving Ability to work under pressure
- Good communication Creative thinking
- Organization and Multitasking
- Educational Strategies
- Student-Centered Learning
- Classroom Instruction
- Observe children
- Team Player
- Team Leadership
- Parent and Student Communication
Timeline
Barista
Starbucks
03.2021 - Current
After School Program Teacher
Teaching Fellows Foundation
03.2021 - 06.2021
Restaurant Waitress
Marie Callendar's Restaurant & Bakery
07.2018 - 11.2020
Bachelor of Arts - Liberal Studies
California State University - Fresno
Associate of Arts - Liberal studies
College of The Sequoias
High School Diploma -
El Diamante High School