Delilah Boyd
Kroger
Lebanon,Ohio
4
years of professional experience
A dedicated Clerk specializing in customer service and transaction accuracy. Demonstrated success in pacifying and aiding customers and adapting to workflow during peak hours. Committed to maintaining high standards in quality control and reliability.
Work History
E-Commerce Clerk
1 Year 1 Month- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to adapt to and optimize workflow during peak business hours.
- Trained new staff on operational procedures and customer service standards effectively.
- Ensured compliance with safety protocols while performing daily tasks consistently.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Front End Courtesy Clerk
2 Months- Provided assistance with customer inquiries and product navigation to enhance shopping efficiency.
- Operated cash register, processed transactions accurately, and managed returns efficiently.
- Provided support to customers throughout checkout process, ensuring seamless transactions and positive interactions.
- Adhered to safety protocols while handling products and equipment throughout daily operations.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Returned unwanted items to correct store locations and restocked shelves.
Education
High School Diploma
Skills
Customer support
Customer satisfaction
Cash handling & management
File and database management
Quality control
Prioritization
Effective communication
Telephone etiquette
Reliability
Timeline
E-Commerce Clerk
Kroger
07.2025 - CurrentRead More
Front End Courtesy Clerk
Kroger
06.2022 - 08.2022Read More
Ohio Virtual Academy
High School Diploma
Read More