Delilah Cano
Dallas,TX
Summary
Driven Optician Technician with a proven track record at Stanton Optical, adept in insurance verification and frame selection, enhanced patient retention rates significantly. Skilled in employing optical equipment maintenance and fostering teamwork, I excel in delivering personalized eyewear solutions and streamlining administrative processes, demonstrating exceptional problem-solving abilities and customer service.
Overview
2
2
years of professional experience
Work History
Optician Technician
Stanton Optical
04.2024 - 07.2024
- Facilitated seamless transitions between optometry office visits by efficiently handling paperwork, payments, and insurance verification processes.
- Assisted in training new optician technicians, fostering a team-oriented work environment focused on quality patient care.
- Increased sales through personalized frame recommendations based on facial features, lifestyle needs, and fashion preferences.
- Played a key role in increasing overall patient retention rates by consistently providing high-quality care and personalized eyewear solutions.
Optometric Technician
City Place Eyecare
04.2023 - 12.2023
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Leasing Assistant
Platinum Apartment Staffing
07.2022 - 09.2023
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency. Assisted other locations also as a Floater when needed. Which made it more part time job at the moment.
Education
Continuing Education -
El Centro College
Dallas, TXSkills
- Insurance Verification
- Frame Selection
- Multifocal lens fitting
- Retail Sales
- Optical Equipment Maintenance
- Insurance Billing
- Eyewear adjustment
- Optical Terminology
- Visual field testing
- Paperwork management
- Appointment Scheduling
- Diagnostic Imaging
- Payment Collection
- Patient testing
- Insurance processing
- Practice management software
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Customer service abilities
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
- Team building
- Task Prioritization
- Goal Setting
- Goal-oriented mindset
- Lease preparation
- Contract Negotiation
- Property Tours
- Property Maintenance
- Administrative Support
- Application processing
- Customer Service
- Maintenance Requests
Languages
Spanish
Limited Working
Timeline
Optician Technician
Stanton Optical
04.2024 - 07.2024
Optometric Technician
City Place Eyecare
04.2023 - 12.2023
Leasing Assistant
Platinum Apartment Staffing
07.2022 - 09.2023
Continuing Education -
El Centro College