Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Delilah Carrasco

Houston,TX

Summary

Dynamic Virtual Case Manager at Global Refuge with expertise in legal drafting and exceptional communication skills. Proven track record in connecting families to vital resources and advocating for child welfare. Bilingual in Spanish, adept at conducting caregiver assessments and developing intervention plans to enhance well-being and stability for immigrant children.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Virtual Case Manager

Global Refuge
Houston, TX
04.2024 - Current
  • Ensured safety and timely replacement of immigrant children entering United States.
  • Conducted remote assessments of living arrangements with caregivers.
  • Connected families with local resources to address challenges and enhance well-being.
  • Identified educational, legal, and stability needs; coordinated comprehensive support services.
  • Applied core social work principles to evaluate individual child circumstances.
  • Provided updates to supervisors regarding safety, schooling, and legal representation issues.
  • Participated in supervisory meetings for guidance and thorough case reviews.
  • Maintained accurate records adhering to organizational compliance standards.

Paralegal

Kwok Daniel
Houston, TX
01.2024 - 04.2024
  • Conducted initial client interviews to gather and organize relevant case information, including medical records and accident reports.
  • Drafted legal documents such as complaints, motions, and settlement agreements.
  • Performed legal research and analyzed case law to support trial preparation.
  • Communicated with clients to collect information and provide status updates on cases.

Case Manager

Endeavors
05.2022 - 10.2023
  • Verify all responsible parties to ensure a safe reunification.
  • Work closely with case management and ORR personnel to ensure minors travel safely and reunify with the corresponding parties case management centered on screening and appropriate referrals to address the needs of children in the following areas: education, mental health, health, safety, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, education, education, enrichment activities for children.

Internship Student

Professional Case Management Services of America, Inc
Phoenix, AZ
02.2021 - 04.2023
  • Internship with immigration agency with case management.

Education

Bachelor's degree - Legal Studies

Grand Canyon University
Phoenix, AZ
04.2023

Associate's degree - Law & Society

El Paso Community College
El Paso, TX
06.2021

Skills

  • Legal drafting and research
  • Communication skills
  • Bilingual proficiency in Spanish
  • Sales expertise
  • Microsoft Office proficiency
  • Customer service excellence
  • Computer literacy
  • Microsoft Outlook proficiency
  • Case management and tracking
  • Caregiver assessment strategies
  • Child welfare advocacy
  • Conflict resolution techniques
  • Effective communication practices
  • Resource management skills
  • Active listening abilities
  • Intervention planning
  • Family education program development
  • Empathy and compassion in social work
  • Client assessment and documentation

Certification

Class D Security

Languages

Spanish, Expert

Timeline

Virtual Case Manager

Global Refuge
04.2024 - Current

Paralegal

Kwok Daniel
01.2024 - 04.2024

Case Manager

Endeavors
05.2022 - 10.2023

Internship Student

Professional Case Management Services of America, Inc
02.2021 - 04.2023

Bachelor's degree - Legal Studies

Grand Canyon University

Associate's degree - Law & Society

El Paso Community College

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