Delilah Green
Queens
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Tanya Thomas Skin Clinic
New York
06.2018 - Current
- Reconciled daily financial transactions with cash receipts at day’s end.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Front Desk Medical Manager
Lexington Plastic Surgeons
New York
04.2012 - 01.2025
- Managed financial operations, including budgeting, billing, and coding for department efficiency.
- Created and maintained accurate medical records for all patients.
- Responded promptly to inquiries from patients, families, and healthcare professionals.
- Trained new employees on company policies and standard operating procedures.
Middle School Secretary
Bronx Academy Of Promise Charter School
The Bronx
02.2016 - 10.2021
- Monitored budget expenses and ordered office supplies when inventory levels decreased.
- Facilitated organization of special events at middle school throughout the year.
- Processed requests from parents for student transcripts efficiently.
- Supported administrative staff by filing paperwork and updating databases.
Education
Associate of Applied Science - Child Development
Avila College
Kansas City, MO06-1998
Skills
- Financial reconciliation and billing
- Appointment scheduling and management
- Medical record administration
- Customer service and support
- Office supply coordination
- Conflict resolution strategies
Languages
Spanish
Professional
Arabic
Professional
Timeline
Front Desk Receptionist
Tanya Thomas Skin Clinic
06.2018 - Current
Middle School Secretary
Bronx Academy Of Promise Charter School
02.2016 - 10.2021
Front Desk Medical Manager
Lexington Plastic Surgeons
04.2012 - 01.2025
Associate of Applied Science - Child Development
Avila College
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