Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Delilah Hachick

Modesto,CA

Summary

Professional Continuous Improvement for a $10M company, offering 12+ years of experience managing improvement process programs. Successful in identifying problems to develop targeted solutions and implement employee training using lean principles. Focused on developing value stream mapping to analyze production and improve workflow processes. Expert in identifying risks and developing solutions that reduce chances of potential issues. Well-qualified in all areas of management with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Continous Improvement/ COE- Center of Excellence

Enviro Tech Chemical Services
07.2023 - Current

Continuous Improvement Specialist analyzes a company's processes and makes suggestions on how to improve them, working with the Operations and Supply Chain teams in recognizing opportunities, making and implementing changes, and sustaining improvements.



  • Changed existing processes and implemented new processes to improve efficiency.
  • Worked with cross-functional plant teams to develop and implement manufacturing processing improvements and drive quality mindset resulting increase in productivity.
  • Developed Continuous Improvement/Lean production training programs for onsite implementation.
  • Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Recorded, analyzed, and distributed statistical information.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Maintained database systems to track and analyze operational data.

Operations Analyst/Training Cordinator

Enviro Tech Chemical Services
01.2023 - 07.2023

Operation Analyst, reviews company policies, procedures and functions to find areas of improvement. Main duties include reviewing company data, building reports based on these findings and recommending programs to improve the company's performance metrics.


Training Coordinator is responsible for developing unique training courses and programs for companies and their employees. Duties include speaking with department heads and HR personnel to determine trainings needs , implementing training programs into company procedures and reviewing data from previous training programs to determine their success in helping employees learn about the company or a particular skill.


  • Ensure that products were produced on time and are of good quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Assembled packaging products according to changing daily work orders and specific customer needs.
  • Monitored employee actions for adherence to safety procedures.
  • Tested products for functionality or quality and troubleshot problems with equipment, devices or products.
  • Reviewed production schedules and streamlined processes.
  • Follow safety procedures, GMPs and Standard Operational Procedures (SOP).
  • Create and update SOPs for new equipment and practices.
  • Assessed operational performance to identify areas for improvement.
  • Created custom reports and visualizations to support decision-making processes.
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
  • Created and managed operational databases to store and track data and maintain accurate information.
  • Supported supervisor and associated team members to maintain system functionality.
  • Designed plans to improve operations and suggested changes to systems for overall organization.
  • Developed and updated tracking spreadsheets using Excel.
  • Worked with IT and technical staff to recommend hardware and software adjustments and resolve design flaws.
  • Developed written documents and reports related to programs and operations.
  • Intelex and Chempax
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Monitored participant workflow and behaviors throughout training process.
  • Developed effective training plans based on department needs and objectives.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.


Production Support Team Lead

Enviro Tech Chemical Services
05.2022 - 12.2022

The Production Support Lead is responsible for the timely production of labels and packaging design according to company standards, customer requirements, and regulatory guidelines. The production Support Lead is responsible for supervising Production Support employees in day-to-day operations and ensuring that every product unit is of high quality. The Production Support Lead follows general practices and safe work habits to ensure production is as efficient and safe as possible. This position inspects, promotes, and maintains adherence to food safety cleanliness in the handling of products, ingredients, and finished goods using proper work procedures and compliance with Food Safety and Quality Standards as defined by the SQF, HACCP, and GMP Programs.Inspected worksites, practices and gear for compliance with established safety standards.



  • Recognized, documented and advised on removal of hazards.
  • Counted and recorded finished and rejected packaged items.
  • Regulated machine flow, speed, and temperature and stopped and reset machine to address malfunctions.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Documented production information via daily system logs and discussed issues with management.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Proofed all job orders, securing client approval prior to production.
  • Checked job information at each press to verify that correct ink was delivered.

Allergan

Aesthetic Coordinator
05.2016 - 11.2018

Aesthetic Coordinator will identify, evaluate, analyze, and modify their business's SOPs to assure safe and transparent patient-focused operations. they also organize orientations, staff meetings, safety announcements, policy changes, personnel changes, and general staff guidance.


  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained master schedule and set up appointments
  • Entered data, generated reports and produced tracking documents.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Gathered and organized materials to support operations.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Oversaw project logistics using industry expertise and independent judgment.
  • Entered and maintained departmental records in company database.
  • Led comprehensive staff member training covering key topics.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Managed conference scheduling and travel arrangements for key personnel.
  • Controlled expenditures and worked with accounting department to manage budgets.
  • Devised and implemented improvements to reporting procedures.
  • Developed written documents and reports related to programs and operations.
  • Identified and analyzed project risks and developed mitigation strategies.
  • Developed program plans, goals, objectives, and milestones fore valuating an d measuring effectiveness of operations.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Mac Cosmetics

Human Resource Assistant
05.2003 - 07.2015

Human Resource Assistant oversees various aspects of the employment preprocess, including recruitment, onboarding, and training of new staff members. HR professionals also play a crucial role in managing payroll and ensuring timely and accurate compensation for employees.


  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Oversaw hiring, staffing, and labor law compliance.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Collaborated with managers to identify and address employee relations issues.

Education

Fred C. Beyer High School
Modesto, CA
05.1999

Skills

  • Human Resources Administration
  • Financial Management
  • Business Management
  • Strategic Planning
  • Business Administration
  • Business Development

Certification

  • 49CFR
  • SQF Quality Plan Overview
  • MOC Coordinator Training
  • Document Control Program Training
  • DSS + Hi Touch-SIF Validations
  • CVI- Chemical Terrorism Vulnerability
  • Electric and Propane Forklift


Timeline

Continous Improvement/ COE- Center of Excellence

Enviro Tech Chemical Services
07.2023 - Current

Operations Analyst/Training Cordinator

Enviro Tech Chemical Services
01.2023 - 07.2023

Production Support Team Lead

Enviro Tech Chemical Services
05.2022 - 12.2022

Allergan

Aesthetic Coordinator
05.2016 - 11.2018

Mac Cosmetics

Human Resource Assistant
05.2003 - 07.2015

Fred C. Beyer High School
Delilah Hachick