Summary
Overview
Work History
Education
Skills
Military Occupational Specialties
Job Related Training
Timeline
Generic

Christopher J. Anderson

Springfield,IL

Summary

Passionate professional with excellent presentation, research and communication skills. Organized and driven with impressive list of achievements and history of excelling in high-pressure environments. Skilled at applying various learning methods and tools to optimize student experience and academic journey.

Overview

31
31
years of professional experience

Work History

Adjunct Professor Online – Human Resource Management & Process Improvement

Southern New Hampshire University
01.2014 - Current
  • Instructed over eighty 300-400-level courses, encompassing a range of business disciplines, have been instructed and facilitated for classes of up to 30 students. This consistent delivery of engaging and informative content has resulted in a cumulative class GPA of 3.5, demonstrating a proven ability to effectively convey complex concepts and motivate students to achieve academic success.
  • Students are taught how to analyze complex functions and work processes, evaluating organizational standards, accounting records, real property inventories, federal authorization requirements, legal agreements, and personnel standards to validate staffing requirements. This rigorous analytical training provides a solid foundation for developing sound strategic recommendations.
  • Furthermore, students are instructed on how to advise management on the optimal hiring strategies, ensuring they understand the intricate dynamics of talent acquisition and the importance of aligning workforce planning with organizational goals.
  • The application of decision-making processes, such as the Military Decision-Making Process (MDMP), provides a structured framework for analyzing complex situations and formulating effective solutions.
  • Beyond the classroom environment, a strong emphasis is placed on providing individualized guidance to students aspiring to careers in administration. Working collaboratively with students towards their professional goals, leveraging extensive experience and knowledge of industry trends, helps to shape their career paths and maximize their potential.
  • This commitment to student success reinforces the dedication to developing well-rounded individuals prepared to navigate the complexities of the modern business landscape.
  • A significant contribution to the field of business education has been the development of three collegiate educational curriculums for Southern New Hampshire University (SNHU). This involved creating comprehensive and engaging learning materials tailored for both traditional and distance learning environments.
  • Furthermore, the development of distance learning training products, utilizing video conferencing, SharePoint, and web-based training sites, demonstrates a commitment to leveraging technology to enhance the learning experience and accessibility for all students.

Executive Assistant to Deputy Director – Human Resources

Veterans Crisis Line
07.2022 - 06.2025
  • A critical responsibility of my role was to translate complex information into clear and concise communication for senior leaders (GS-15 and above). This was achieved through various means, including huddle boards, white papers, BLUF (Bottom Line Up Front) requests, and daily Microsoft TEAMS briefings.
  • These methods enabled senior leadership to stay informed of key developments, challenges, and emerging trends within the Veteran Crisis Line (VCL) as well as Congress. By synthesizing diverse information into accessible formats, I facilitated strategic decision-making and ensured that leadership was equipped with the data necessary to effectively guide the organization.
  • This clear and concise communication was crucial for maintaining momentum and responsiveness within the VCL. Beyond internal operations, my role actively supported the Director in the implementation of comprehensive outreach strategies designed to connect Veterans with vital benefits and services.
  • Through conference attendance, summits, and engagements with VCL crisis line activities, this position was crucial in ensuring that those who need help were aware of and could access the resources available to them.
  • I played a key part in the strategic implementation of new initiatives, helping to ensure efficient and effective program execution.
  • The success of the VCL hinged on strong relationships within and outside of the organization and I was instrumental in maintaining and managing a multitude of partnerships, collaborating with all elements of the VCL's leadership team.
  • This collaborative approach was crucial for the seamless implementation of major initiatives such as program evaluations, and research programs.
  • The ability to build and maintain these relationships ensured that the VCL operated as an integrated and efficient unit.
  • This role was not just reactive but proactively sought solutions and drove implementation. This proactive approach ensured that the VCL remained agile and could rapidly adapt to evolving needs and challenges.
  • Understanding of policies, regulations, and directives was also vital to the effective operation of the VCL. I applied my knowledge to specific cases, providing guidance and support to the Clinical Deputy of Quality, Training & Risk Management.
  • As an additional duty, I was the lead quality control administrator to help gather all the data to pass the Commission on Accreditation Rehabilitation Facilities (CARF) in 2024.
  • This rigorous three-day inspection is International, independent, and a nonprofit accreditor of health and human services. I gathered and analyzed essential data related to the organization's policies, procedures, and outcomes.
  • This data included performance indicators, patient satisfaction rates, and various reports demonstrating adherence to industry’s best practices. I ensured our organization's compliance with CARF standards and guidelines by conducting internal audits and identifying areas for improvement.
  • I liaised with various department heads and team members to create a comprehensive overview of our organization's operations, ensuring that all stakeholders were aware of the CARF accreditation process and their role in achieving it.
  • Based on the data analysis and compliance assessment findings, I developed and implemented action plans aimed at addressing any gaps in our services and improving overall quality.
  • I maintained detailed records of our accreditation efforts, including evidence of compliance with CARF standards and progress in addressing areas for improvement.
  • Through training, workshops, and one-on-one consultations, I offered guidance and support to staff members, enabling them to understand and contribute to the CARF accreditation process.
  • After the successful completion of the accreditation process, I continued monitoring performance indicators and providing feedback to ensure that we maintain the highest quality standards and continuously improve our services.

Plans and Operations Specialist

Department of Defense
Poznan, Poland
08.2019 - 07.2022
  • I served as the Base Operation Support (BOS-I) Mayor for Area Support Group - Poznan as well as a Contract Oversight Representative (COR) for quality assurance. This included inspecting monthly contracts and ensuring the smooth operation of base facilities.
  • As the BOS Mayer, I was the point of contact for feedback and accountability. Service members were encouraged to bring forward issues or grievances which ranged from allegations of misconduct to procedural deficiencies.
  • The ability of Soldiers to report concerns without fear of retaliation was essential; it enhanced trust within the ranks and promoted an ethical organizational culture.
  • I also served as an advisor to the base Commander by providing expert guidance on policy interpretation and implementation, that helped him navigate complex regulatory frameworks and encouraged adherence to best practices.
  • This advisory role was vital for leaders at all levels, allowing them to make informed decisions that impacted their units’ operations and overall health while serving in Poznan, Poland.
  • Encouraging transparency and accountability not only fostered trust but also aligned the unit’s objectives with the broader mission of V Corp.
  • I also identified root causes of poor financial performance and developed procedures to enhance financial management. This demonstrated my focus on resource stewardship and a commitment to optimized efficiency.
  • These skills were instrumental for tracking expenditures, adjusting to budget changes, and providing cost-effective services.
  • I worked as an action officer and program manager for diverse projects and operations demonstrating my ability to translate strategic vision into executable plans.
  • I worked alongside Polish and American forces as well as other federal employees engaging in administrative support activities, ensuring efficient operations of the facility operations section.
  • As a subject matter expert, I conducted analyses to influence stakeholders, including NATO partners, and interacted with higher commands.
  • I created working groups comprised of detailed analyses to ensure external interfaces with lateral and higher commands. This showed an awareness of the complex international environment and the importance of interagency relations.

Human Resource Senior Advisor to Afghan Army

DynCorp International
09.2017 - 08.2019
  • A crucial aspect of my position was the direct engagement with the Afghan Ministry of Interior. I was instrumental in training, advising, and assisting the Minister of Interior regarding Veteran Affairs project development, revision, and implementation.
  • My focus was unwavering in promoting transparency, accountability, and good governance across all levels of the law. This demanded not only a deep understanding of legal and governmental frameworks, but also the ability to communicate those concepts to Afghan leaders effectively, a testament to my cross-cultural communication skills.
  • This work laid a foundation for a more stable and effective Afghan personal pay system for the disabled Veterans.
  • My main duties were to establish the Afghan Veterans Affairs in Kabul, Afghanistan. I was a proven leader, adept at both managerial and organizational principles.
  • This competence was demonstrated in my role as human resource professional. My ability to effectively manage teams, motivate individuals, and guide them toward mutual goals was evident.
  • This implied a strong understanding of project management methodologies, framework of Department of Veteran Affairs and the ability to oversee the progress of multiple projects simultaneously.
  • My success as a leader was proven by the successful supervision of 32 local nationals and 16 NATO Military Officers.
  • I also acted as a key subject matter expert, training Afghan administrators to ensure prescribed internal control standards were met.
  • This involved not only instruction, but also the development of policies and procedures aimed at safeguarding resources and personnel.
  • My commitment to developing Afghan capacity extended to partnering with Afghan human resources to create candidate pools for program management positions.
  • The partnership ensured that critical Afghan government positions were filled with qualified personnel, fostering long-term sustainability.
  • This is further supported by my execution of workshops and conferences, bridging the gap between international support and local practices.
  • I successfully implemented written directives from the State Department and Department of Defense, ensuring alignment with higher headquarters objectives.
  • This showed a keen understanding of my bureaucratic process and the ability to navigate complex regulatory landscapes.
  • Furthermore, my regular reporting into the Special Inspector General for Afghanistan Reconstruction (SIGAR) indicated a commitment to transparency and accountability at all levels.
  • I routinely supervised the development of sound courses of action, planned for decisions by high-ranking officers, utilizing Army policies and procedures and the military troop leading procedures.
  • Additionally, my regular coordination with key staff officials and advising of senior leaders on project development reflected strategic thinking and proactive management.

Senior Operations Non-Commissioned Officer

United States Army
08.1994 - 09.2017
  • Company Overview: Retired
  • Senior Plans and Operations Specialist for the Illinois Army National Guard. This position played a key role in training, planning, and executing operations, thus serving as the backbone of Army operations for over 10,000 Soldiers.
  • Routinely coordinated and oversaw training programs for Soldiers, ensuring that all personnel were prepared for the challenges they faced in peacetime and wartime.
  • I assessed the training needs of units and developed comprehensive programs that upheld military standards. I fostered a culture of continuous improvement and professional development within their ranks.
  • In addition to training, I was heavily involved in operational planning and funding management. This involved collaborating with commissioned officers to devise strategies for upcoming missions while analyzing intelligence data, logistics, and resource allocation to create effective operation plans.
  • One of my primary responsibilities was the Senior leader of OIP inspections for the Illinois Army National Guard. These assessments served as a litmus test for the overall readiness and functionality of units within the National Guard.
  • I inspected unit operations, evaluated training programs, and reviewed personnel management practices. By identifying areas of improvement, I enabled commanders to address deficiencies and foster a culture of continuous improvement.
  • This ensured that Soldiers were well-prepared to respond to both state and federal missions, enhancing the overall mission readiness of the Army National Guard.
  • This role extended beyond simple administration; it encompassed automation support, indicating a need for technical proficiency and an understanding of various management systems that enhanced efficiency.
  • The ability to coordinate and track all suspense data for the training division further emphasized my critical control over operational timelines.
  • I was not limited to internal operations; it also included complex coordination both inside and outside the training center.
  • This required seamless communication with National Guard Bureau (NGB) personnel, commands of other major commands (MACOMs), states, and various headquarters.
  • This wide scope of engagement showed a well-developed ability to navigate the complex structure of the military and effectively represent the Army National Guard interests.
  • Retired

Education

Master's Degree - Organizational Management

Ashford University
Clinton, IA, United States
04.2013

Bachelor's Degree - Organizational Management

Ashford University
Clinton, IA, United States
11.2011

Skills

  • Curriculum development
  • Strategic hiring
  • Decision making
  • Relationship management
  • Team leadership
  • Training facilitation
  • Conflict resolution
  • Talent acquisition
  • Regulatory comp
  • Quality assurance
  • Team collaboration
  • Human resources administration
  • Human resources audits
  • Human resources compliance

Military Occupational Specialties

42A581B Administration, 79T50 Recruiting, E-8

Job Related Training

  • Substance Abuse Program
  • Security Cooperation Course
  • Governmental Regulations and Fiscal Spending
  • Civilian-Military Information Sharing
  • Risk Mitigation
  • Leadership Program Development
  • Government Purchase Card Training
  • Process Improvement through Lean Six Sigma (Green Belt)
  • Sexual Harassment Instructor Certification Course
  • Ethics and Compliance Course
  • Understanding Employment Laws
  • Project Management Professional Course
  • Fiscal Law
  • Total Army Instructor Training Course
  • Baldrige Organizational Self-Assessment

Timeline

Executive Assistant to Deputy Director – Human Resources

Veterans Crisis Line
07.2022 - 06.2025

Plans and Operations Specialist

Department of Defense
08.2019 - 07.2022

Human Resource Senior Advisor to Afghan Army

DynCorp International
09.2017 - 08.2019

Adjunct Professor Online – Human Resource Management & Process Improvement

Southern New Hampshire University
01.2014 - Current

Senior Operations Non-Commissioned Officer

United States Army
08.1994 - 09.2017

Master's Degree - Organizational Management

Ashford University

Bachelor's Degree - Organizational Management

Ashford University

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