Delilah Marshall
Bradenton,FL
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
16
16
years of professional experience
Work History
Server
Brio Tuscan Grille
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Banquet Bartender
Peridia Golf And Country Club
09.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Lead Bartender
Outback Steak
01.2008 - 10.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Certification - Medical Billing And Coding
At Home Professionals
Arizona City, AZ10.2001
Skills
- Safe Food Handling
- Order Management
- Food Running
- Food Inspection
- Guest Engagement
- Daily Specials Memorization
- Ordering Procedures
- Sales Expertise
- Relationship Management
- Banquet Coordination
- Dining Area Maintenance
- Hospitality Service Expertise
Languages
Spanish
Limited Working
Timeline
Server
Brio Tuscan Grille
09.2023 - Current
Server/Banquet Bartender
Peridia Golf And Country Club
09.2018 - 03.2020
Lead Bartender
Outback Steak
01.2008 - 10.2018
Certification - Medical Billing And Coding
At Home Professionals