Delilah Pizana
San Antonio
Summary
Proactive and analytical Billing Specialist with extensive experience in managing billing systems and improving service delivery. Committed to enhancing accuracy and client relationships while driving timely resolutions to billing discrepancies.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Pediatric Home Service
San Antonio, TX
12.2019 - 12.2026
- Processed and validated billing statements for accuracy and compliance with company policies.
- Reconciled accounts receivable discrepancies, ensuring timely resolutions to enhance customer satisfaction.
- Assisted in the implementation of new billing software, streamlining invoicing procedures.
- Collaborated with cross functional teams to resolve billing inquiries and improve service delivery.
Billing/AR Collection Specialist
Romo Medical Equipment
San Antonio, TX
12.2016 - 12.2019
- Managed accounts receivable collections for over 300 client accounts.
- Streamlined collection processes, reducing outstanding invoices by implementing follow up protocols.
- Coordinated with clients to resolve billing discrepancies and ensure timely payments.
- Developed and maintained relationships with key stakeholders to enhance payment compliance.
Education
GED -
Sidney Lanier High School
San Antonio, TXNo Degree - Medical Assistant
Southern Careers Institute
TX07-2009
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
Timeline
Billing Specialist
Pediatric Home Service
12.2019 - 12.2026
Billing/AR Collection Specialist
Romo Medical Equipment
12.2016 - 12.2019
GED -
Sidney Lanier High School
No Degree - Medical Assistant
Southern Careers Institute