Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Delilah Teixeira

Pompano Beach,FL

Summary

Dedicated professional with a strong commitment to delivering exceptional customer service and enhancing customer experiences. Proficient in identifying customer needs, resolving complaints, and ensuring satisfaction in fast-paced environments. Demonstrates resilience and positivity under pressure while excelling in strategic and event planning. Effective in prioritizing tasks to drive successful outcomes and foster relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Energy Expert

Anatomy
Miami, FL
09.2024 - 07.2025
  • Greeted members and guests, providing exceptional customer service.
  • Coordinated class schedules and personal training appointments efficiently.
  • Processed payments, membership renewals, and resolved billing issues accurately at the front desk.
  • Handled phone calls, providing information about services and memberships readily.

Sales Representative

LA Fitness
05.2024 - 08.2024
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Expanded market reach by conducting thorough industry research and identifying potential new clients.
  • Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased brand visibility by crafting and implementing creative social media campaigns.
  • Enhanced client satisfaction by executing memorable and well-organized events while building strong relationships with clients and vendors.

Hostess, Bottle Girl

Copper Blues
01.2024 - 04.2024
  • Greet and attend to guests in a spirited, warm, and friendly manner
  • Manage seating charts and organize reservations while in a busy setting
  • Maintained customer satisfaction by answering questions and maintaining cleanliness
  • Increased sales with upselling techniques and recommendations of premium bottles or drink packages.

Retail Sales Associate

Finish Line
03.2023 - 10.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
  • Streamlined checkout process for increased efficiency and reduced waiting times

Surf Instructor

Island Water Sports
06.2021 - 07.2022
  • Enhanced student surfing abilities by implementing personalized coaching techniques and tailored lesson plans.
  • Increased client satisfaction through consistent communication, feedback sessions, and progress reports.
  • Developed strong relationships with clients, resulting in high levels of repeat business and word-of-mouth referrals.

Education

Bachelor of Arts - Psychology

Florida International University
Miami, FL
05.2026

High School Diploma -

Pompano Beach High School
Pompano Beach, FL
06.2022

Skills

  • Adaptability
  • Ability to Work in a Team
  • Effective Time Management
  • Customer Service
  • Guest Engagement
  • Interpersonal communication skills
  • Sales expertise
  • Event Planning

Certification

  • NASM Certified Personal Trainer

Languages

Portuguese
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Energy Expert

Anatomy
09.2024 - 07.2025

Sales Representative

LA Fitness
05.2024 - 08.2024

Hostess, Bottle Girl

Copper Blues
01.2024 - 04.2024

Retail Sales Associate

Finish Line
03.2023 - 10.2023

Surf Instructor

Island Water Sports
06.2021 - 07.2022

Bachelor of Arts - Psychology

Florida International University

High School Diploma -

Pompano Beach High School

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