DeLillian Romero
Louisville,KY
Summary
Caring Teacher with strong verbal skills and a drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with children, families and church staff. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
26
26
years of professional experience
Work History
Teacher/Pastor
Kingdom Life Ministries International
Louisville, Kentucky
05.1998 - Current
- Participated in workshops, trainings and conferences to improve educational skills.
- Developed and implemented suitable weekly lesson plans for children ages 3-12.
- Assisted with Vacation Bible School programs by leading crafts, games, songs, and other activities related to the curriculum topic.
- Supervised volunteers who work directly with children during church services or special events.
- Answered student questions, addressed needs and deescalated tense or emergency situations.
- Maintained safe environment for children and teachers by upholding church policies.
- Planned games, songs and dances as part of religious curriculum.
Brokerage Accounting Representative
UPS Brokerage Accounting
Louisville, KY
10.2008 - 03.2024
- Assisted customers in resolving issues with their duties and taxes on international shipments.
- Provided timely and accurate responses to customer inquiries regarding U.S. policies and procedures.
- Maintained a professional attitude while providing excellent customer service.
- Resolved customer complaints in a timely manner by addressing root causes of the issue and possible solutions.
- Managed fast pace and high volume of customer inquiries via phone and email, ensuring timely and accurate responses.
- Adhered strictly to departmental policies and procedures at all times.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
Bachelor of Science - Speech Communication And Theatre
Tennessee State University
Nashville, TNAdmistrative Specialist
United States Army
Jackson, SCSkills
- Small Group Instruction
- Curriculum Implementation
- Classroom instruction, crafts, and activities
- Engagement in student and family involvement
- Manage classroom behavior
- Motivating students
- Creative lesson planning
- Positive Role Model and Mentor
US Army Reserves Veteran/Administrative Specialist 71L
* 5010thUS Army Hospital
* Irl
Computer Knowledge
- Microsoft
- EPIC
- Excel
Timeline
Brokerage Accounting Representative
UPS Brokerage Accounting
10.2008 - 03.2024
Teacher/Pastor
Kingdom Life Ministries International
05.1998 - Current
Bachelor of Science - Speech Communication And Theatre
Tennessee State University
Admistrative Specialist
United States Army
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