Delina Gezai
Chandler,AZ
Summary
Personable and energetic receptionist offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Amazon
10.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Moved loaded cages to doc lines, as well as, moving cleared cages.
Passenger Assistant
ABM Industries
06.2023 - 08.2024
- Assisted travelers in navigating airport terminals, efficiently escorting them to gates, baggage claims, and ground transportation.
- Supported fellow team members in handling medical emergencies, administering first aid, and coordinating with ground personnel for assistance when needed.
Front Desk Receptionist/Sales Associate
ESPORTA Fitness (LA FItness)
09.2022 - 05.2024
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific people.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers via phone and in-person.
- Organized, maintained and updated information in computer databases.
- Monitored and screened members to verify accessibility into the fitness center.
- Sold memberships to customers through phone calls and in-person transactions.
Server Assistant/Table Busser
Shula's Steak House/Prime, A Shula's Steak House
07.2019 - 10.2022
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Greeted customers warmly to provide exceptional customer service.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Arranged tables and chairs for special occasions and events.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Babysitter/Front Desk Receptionist
La Fitness - Fitness International
12.2017 - 04.2020
- Engaged with children on individual basis to build positive relationships.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Encouraged children to be understanding and patient with others.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- (Front Desk) Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific people.
Education
Bachelor of Arts - Philosophy
Arizona State University
Tempe, AZ12.2025
Skills
- Visitor and Customer Relations
- Member Engagement
- Front Desk Management
- Emotional Intelligence
- Customer Service
- Problem Solving
- Staying Positive & Kind
Timeline
Warehouse Worker
Amazon
10.2024 - Current
Passenger Assistant
ABM Industries
06.2023 - 08.2024
Front Desk Receptionist/Sales Associate
ESPORTA Fitness (LA FItness)
09.2022 - 05.2024
Server Assistant/Table Busser
Shula's Steak House/Prime, A Shula's Steak House
07.2019 - 10.2022
Babysitter/Front Desk Receptionist
La Fitness - Fitness International
12.2017 - 04.2020
Bachelor of Arts - Philosophy
Arizona State University