Delise Hagood
Summary
Driven by resilience and a knack for creative expression, I excelled at Sunlight-village, enhancing program effectiveness and fostering community partnerships. My expertise in motivational interviewing and proven ability to mentor teams led to significant improvements in service quality at Save-A-Lot and House of Bread Ministry, consistently exceeding health standards and boosting customer satisfaction. Steadfast [Job Title] employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
2
2
years of professional experience
Work History
Child Advocate Volunteer
Sunlight-village
01.2023 - 06.2024
- Assisted in facilitating group activities that fostered positive relationships among the children receiving advocacy services.
- Contributed to the development of policies and procedures related to child advocacy services, improving overall program effectiveness.
- Organized educational workshops for parents aimed at promoting healthy parenting strategies and increasing awareness around available resources within the community.
- Built strong relationships with various community partners which helped deliver better access to resources.
- Conducted regular follow-ups with families to monitor progress and ensure necessary support.
- Maintained a safe environment for children by establishing trust and rapport with both the children and their families.
Shiftmanager
Save-A-Lot
07.2023 - 01.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Headcook for Children
House of Bread Ministry
02.2022 - 10.2022
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Cooked memorable dishes that brought new customers into establishment.
Education
Medical Assistant -
Miami Jacobs
Dayton Ohio06.2014
High School Diploma -
Colonel White
Dayton Ohio06.1993
Skills
- Patience and understanding
- Collaboration and Teamwork
- Resilience and persistence
- Motivational Interviewing
- Documentation And Reporting
- Creative Expression
Timeline
Shiftmanager
Save-A-Lot
07.2023 - 01.2024
Child Advocate Volunteer
Sunlight-village
01.2023 - 06.2024
Headcook for Children
House of Bread Ministry
02.2022 - 10.2022
Medical Assistant -
Miami Jacobs
High School Diploma -
Colonel White