Hi, I’m
Delisha Alexander
"A plant cannot grow without rain"
Coco Jones
Summary
Experienced in installing, maintaining, and providing support for computer systems and networks. Adept at business development and seeking new opportunities from a wide range of clients. Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile.
Overview
1
year of professional experience
4
Certification
Work History
IBM
Digital Sales Rep Intern
05.2023 - Current
Job overview
- Work closely with sales representative and assisted in manager assigned duties
- Work on new digital marketing campaigns
- Participate in sales meetings and presentations to gain knowledge and insight
- Shadow sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue
- Perform cold calling to generate new opportunities
Jackson State University
IT Student Worker
06.2022 - Current
Job overview
- Familiarity working with network switches, routers, and firewalls
- Performing escalation procedure to counteract potential threats/vulnerabilities
- Actively involved in familiarizing oneself with and adapting to Microsoft Office suit adjustments
- Responsible for basic networking concepts (e.g., OSI Model, TCP/IP)
IBM
Client Engineering & Technical Sales Intern
06.2022 - 08.2022
Job overview
- Created a chatbot using IBM's Watson AI by collaborating and strategizing as a team
- Increased client pleasure through creating a product that helps banks strengthen their relationship with customers and the overall business
- Introduced to both sales and engineering-related material with implementation
Education
Jackson State University
Bachelor's Degree from Industrial Technology, Minor Computer Technology
05.2024
University Overview
- Dean's List Fall 2020 - Spring 2023
- Relevant Coursework: Digital Computer Principles, Management Information Systems and Applications, Basic Electronics, Network Theories, Industrial Psychology, Principle of Macroeconomics, Microprocessor Troubleshooting, Industrial Safety & Management, Digital logic, and Analogical Communication System
- Blue Ambassador Member
Skills
- File Management
- Verbal and Written Communication
- Microsoft Office Suite
- Sales Expertise
- Calendar Management
- Troubleshooting and Assistance
- PowerPoint Presentations
Certification
- IBM Power systems Power10 Foundational
- IBM Cloud Pak for Security Sales Foundation
- IBM Accelerate – Client Engineering & Technical Sales
- SheCodes Basics
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Digital Sales Rep Intern
IBM
05.2023 - Current
Client Engineering & Technical Sales Intern
IBM
06.2022 - 08.2022
IT Student Worker
Jackson State University
06.2022 - Current
Jackson State University
Bachelor's Degree from Industrial Technology, Minor Computer Technology