Delissa McCoy

• Provide Front Office (FO) or Special Programs Office (SPO) response to support the DAG, coordinating with the appropriate SPO subject matter experts as necessary
• Track, disseminate and coordinate DAG actions assigned to FO or SPO, ensuring that appropriate products and responses are prepared and submitted on time
• Prepared SPO Weekly Activity Reports documenting accomplishments and upcoming events for input to the Directorate level.
• Maintained action tracking process using tools and weekly reports; participated in coordination meetings with government leadership and DAG contractor staff.

Metrics/Performance based:

• Mastered a new database to assume the role of Space Planner for the Systems Integration Office under the COMM directorate
• Efficiently managed the coordination of 4-6 Correspondence Packages per month for review and signature by the COMM Director and leadership

• Assistant for 7 Executive Senior Leaders under NRO Directorate/Front office
• Maintain calendar, create appointments, create travel orders for Directors/Deputy Directors & Tech Directors.
• Managed procurement of supplies and equipment, and coordinated office equipment repairs, enhancing operational efficiency.

Metrics/Performance based:

• Earned two training certificates, enhancing my role as an EA
• Delivered weekly status reports to the company PM and leads, contributing to a 20% increase in team recognition and overall project transparency.

• Provide administrative/customer support duties for access control, badge support issues and physical security support.
• Coordinate and confirm polygraph appointments with candidates and examiners
• Review and update records in JPAS/DISS and Scattered Castles with polygraph information.

Metrics/Performance based:

• I successfully facilitated the training and onboarding of three new team members during my tenure with the company.
• Efficiently assisted in coordinating and facilitating daily polygraph examinations for up to 40 individuals per day, supporting a team of 10 examiners at DIA facilities.

• Perform as a Liaison to the EEO Reasonable Accommodations Program for the NRO agency
• Act as a Reader, Escort and Scribe for visually impaired personnel
• Assist in planning; scheduling; organizing; and execution of meetings, events, conferences and off sites.

Metrics/Performance based:

• Traveled for 60% of my role, providing crucial support to personnel at off-site locations.