DeLizah Montenegro
Houston,TX
Summary
Dependable team member skilled at handling cash, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
Work History
Cashier/Office File Clerk
Rush Enterprises
Houston, TX
07.2021 - 05.2024
- Trained and mentored new cashiers fostering efficient and knowledgeable team members.
- Accurately processed various forms of payment including debit cards, credit cards, cash, and checks, as well as split payments
- Collaborated with team members to address customer concerns or requests.
- Managed cash drawer, balancing daily receipts and deposits.
- Answered phone calls to assist customers with questions and orders.
- Handled returns and exchanges according to company policies.
Server/Front Door Host
Waffle House
Humble, TX
05.2021 - 06.2021
- Set up tables in between patrons to reduce wait times.
- Create a personalized and pleasurable dining experience for patrons in a fast paced environment
- Total customer purchases and process transactions accurately
Service Team Member
Taco Bell
Houston, TX
03.2021 - 05.2021
- Provided exceptional customer service
- Entered orders into Point of Sale system and processed payments
- Collaborated with sales team members to stay current on inventory levels and resolve item issues
- Resolved customer complaints, ensuring a positive experience
Education
High School Diploma -
Macarthur High School
Houston, TX06-2020
Skills
- Cash Register Operation
- Conflict Resolution
- Organizational abilities
- Written and verbal communication
- Daily Reporting
- Time management skills
- Guest inquiries
- Payment Processing
Languages
Spanish
Limited
References
References available upon request.
Timeline
Cashier/Office File Clerk
Rush Enterprises
07.2021 - 05.2024
Server/Front Door Host
Waffle House
05.2021 - 06.2021
Service Team Member
Taco Bell
03.2021 - 05.2021
High School Diploma -
Macarthur High School