Della Thomas
Breaux bridge,Louisiana
Summary
As a dedicated and enthusiastic professional with experience in both assistance store management and waitress roles, I am eager to bring my strong work ethic and customer service skills to your team. I thrive in fast-paced environments and am passionate about creating positive experiences for customers. Joining your team would allow me to contribute my skills while continuing to grow and learn in a dynamic setting. I am excited about the opportunity to make a meaningful impact!
Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistance store Manager
Family Dollar
01.2022 - 11.2024
- Petty cash. Deposits, training, unloading truck, open and lose store.
- Boosted sales by 25% through effective team leadership and training.
- Implemented innovative merchandising strategies to enhance customer experience.
- Cultivated strong customer relationships, increasing repeat business by 40%.
Housekeeper
St Agnes Healthcare & Rehab
05.2019 - 11.2020
- Maintained cleanliness and sanitation standards across patient rooms and common areas.
- Ensured proper handling and usage of cleaning chemicals and equipment.
- Collaborated with nursing staff to prioritize cleaning schedules based on patient needs.
- Trained new housekeeping staff on protocols and safety procedures.
waitress
waffle House
06.2020 - 10.2020
- Wash dishes. Bring food to customers. Call out orders, and cashier
- Delivered exceptional service, boosting customer satisfaction ratings.
- Managed high-volume tables, increasing overall sales by 20%.
- Resolved customer complaints swiftly, ensuring repeat business.
- Maintained a clean and organized workspace, promoting a positive atmosphere.
- Adapted to fast-paced environments, ensuring seamless service flow.
DSW Worker
Home Care Assistance Corporation
08.2009 - 05.2019
- Supported individuals with developmental disabilities in daily living activities and community integration.
- Developed and implemented personalized care plans to enhance client independence and quality of life.
- Monitored client progress, adjusting strategies to meet evolving needs and goals effectively.
- Collaborated with interdisciplinary teams to ensure cohesive support for clients' physical and emotional well-being.
Education
High School Diploma -
Breaux bridge
Louisiana01.2008
Skills
- Team player
- Fast Learner
- Time managment
- Communication skills
- Trainer
- Multitasking and organization
- Customer service management
Accomplishments
Got Tips licence.
- Trained and mentored [number] employees.
- Completed manager training program.
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
- Documented and resolved [Issue] which led to [Results].
Certification
I have my T.I.P.S licence to sell Tabasco and liquor
Hobbies and interest
reading, writing
T.I.P Licence
license to sell tobacco and beer
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistance store Manager
Family Dollar
01.2022 - 11.2024
waitress
waffle House
06.2020 - 10.2020
Housekeeper
St Agnes Healthcare & Rehab
05.2019 - 11.2020
DSW Worker
Home Care Assistance Corporation
08.2009 - 05.2019
High School Diploma -
Breaux bridge