Overview
Work History
Education
Timeline
Generic
DELLYNN CAROLINA QUIÑONES REYNA

DELLYNN CAROLINA QUIÑONES REYNA

Houston,TX

Overview

10
10
years of professional experience

Work History

Owner and Administration Manager

MONTERREY TRANS LLC
09.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Generated revenues yearly and effectively capitalized on industry growth.

Administration Manager

FLYHI TRANS INC
08.2017 - 09.2021
  • Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
  • Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
  • Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
  • Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
  • Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
  • Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
  • Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across the organization.
  • Maintained up-to-date knowledge of industry best practices in administration management through continuous learning opportunities, ensuring a competitive edge in service provision.

Assistant General Dentist

Dental Nieto
06.2014 - 08.2017
  • Utilized digital radiography equipment for accurate diagnosis and treatment planning purposes.
  • Provided exceptional chairside assistance during cosmetic dentistry procedures such as veneers placements or teeth whitening treatments which led to increased patient satisfaction rates.
  • Assisted lead dentist in complex procedures, ensuring optimal results for patients.
  • Coordinated patient care with other healthcare professionals including oral surgeons or orthodontists improving treatment outcomes.
  • Implemented effective pain management techniques to ensure patient comfort during procedures.
  • Educated patients on proper oral hygiene practices, reducing the risk of cavities and gum disease.
  • Assisted in the development of marketing strategies aimed at attracting new patients to the practice, increasing revenue growth over time.
  • Improved patient satisfaction by providing efficient and thorough dental care.
  • Maintained detailed records of patient visits, facilitating efficient follow-up appointments and referrals as needed.
  • Provided preventive care such as fluoride treatments and sealants, minimizing the occurrence of tooth decay in young patients.
  • Developed customized treatment plans tailored to individual patient needs, promoting long-term oral health.
  • Mentored junior dental assistants focusing on skill development and adherence to dental practice protocols, contributing to a cohesive team environment.

Education

Dentist Xray - X-ray Odontological

Universidad Autonoma De Nuevo León Odontologia
Monterrey Nuevo León Mexico
05.2014

Timeline

Owner and Administration Manager

MONTERREY TRANS LLC
09.2021 - Current

Administration Manager

FLYHI TRANS INC
08.2017 - 09.2021

Assistant General Dentist

Dental Nieto
06.2014 - 08.2017

Dentist Xray - X-ray Odontological

Universidad Autonoma De Nuevo León Odontologia

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DELLYNN CAROLINA QUIÑONES REYNA